• Our students are highly marketable. Organizations are privileged to have our students as employees
  • Our library, labs and workshops are modern and fully furnished
  • Our labs and equipment are modern and of a class. Students are always motivated in theory and in practical

Craft Certificate in Secretarial Studies

Secretarial studies programs are also called secretarial science, administrative assistant, general office assistant or executive assistant programs. Specialized programs include those for aspiring medical administrative assistants and legal administrative assistants. Hands-on training during classes is usually provided, and cooperative education is part of some programs.

Common secretary courses include those in keyboarding, word processing, business math, business English, records management, transcription and office operations. While general programs provide students with a variety of basic office skills, specialized programs include courses geared toward the medical or legal field. For example, medical secretary programs often cover medical transcription, medical terminology and medical coding, while legal assistant programs cover legal research and writing, litigation and contracts.

In a secretarial course you'll cover several key concepts:

  • Office technology
  • Keyboard and computer techniques
  • Basic office procedures
  • Business math and finance skills
  • English and writing
  • Transcription best practices

Students are introduced to basic office work flow, proper e-mail, Internet and telephone protocols, preparing business documents like correspondence and reports, booking meetings, welcoming visitors and collaboration with colleagues. The use of business machines, including postage meters, telephone systems, fax machines and photocopy machines, is introduced. Students also learn business ethics in this required class.


  Minimum Requirement Other Requirement  Intake  Duration  Examining body
Module I D (Plain)

Eng D+

Jan/ Sept


9 Months KNEC
Module II Pass in Module I


 Jan /Sept  6 Months  KNEC

Our Contacts

Tel: 067-21931

Email: businessdept@thikatechnical.ac.ke