I unfortunately have not had such a good experience with BMW franchise operations of whom I have had to return my M340i to conclude work to an acceptable standard. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Very good and helpful service, friendly not pushy. Linda Hegarty is informative, super efficient and courteous. This procedure explains how we will deal with any complaints. Great service. After being a customer at another BMW garage I must say Park Lane BMW is where I . If you are interested in going, you can find out more about the trip here. We are delighted to read your comments and we will share it with Linda. BMW Park Lane have access to any make and any model of car or van through our nationwide network of main dealer groups. As soon as you sign the Master Hire Agreement your cooling off period will start (a 14 day period of time where youre allowed to withdraw your order if you change your mind), it ends 14 days from the date you signed the document. I really can't express my gratitude enough to your team -they are totally amazing. Explore all of our BMW models and find your own dream bike today. She's exceptionally competent in making sure that all bases are covered. BMW Group Park lane are proud to be a 2020 supply Partners with babylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you.. Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of . Contact us. Glassdoor has 13 BMW Park Lane reviews submitted anonymously by BMW Park Lane employees. We would be delighted to arrange an appointment with you. Marc Bongers. The level of attentiveness is simply second to none. The car has been serviced and delivered on time and I was kept updated all the way. Email : parklane.corporatesales@bmwparklanecorporate.co.uk Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. 0370 700 5216. Hi Helga, Thanks for your review! 21. MICHAEL VAN DER MARK. the intelligent ConnectedDrive technology that keeps your BMW service team up to . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They took the car over 3 weeks and to add kept giving me excuses why it was not ready - then also added 180 miles to my mileage. Huge thanks to your amazing team at BMW Battersea Service. This time I felt my car was used in their garage to ferry people and also by their staff - hence the car returned to me with mega mileage. Companies can ask for reviews via automatic invitations. Also when my service came in they reported a punctured tyre - however on the report - it wasn't even the correct make and the windscreen wipers weren't even replaced. Cons. You can contact us by telephone, email or in writing and your complaint will be resolved in the shortest possible time by the appropriate person. We are always ready to help with any queries you have on your BMW.. Motorcycles from BMW are the first choice when it comes to choosing a used vehicle. If I could give more stars I would. Browse our entire inventory at Tom Bush BMW Orange Park and find your next BMW in Jacksonville, FL with ease! An introduction from us does not amount to independent financial advice. Rating 5.0. Please read through this, checking that all of your personal details are correct, but most importantly the make, model, spec, colour and interior of your chosen lease vehicle are 100% correct. Can you feel it? Automotive Customization Shop . Speak to our team today and start your Park Lane Journey. So disappointing BMW ..What was also shocking is that when I questioned the 21, they made me feel cheap. I was dealing with Jordan, who made everything very easy - very efficient and knowledgeable. General: 01926 333888. Terms and conditions apply. Good company benefits Good team and senior management support. Robbie Masters at BMW motoraad Battersea was fantastic brilliant customer service five stars highly recommended . Whether your bike needs a running-in service, MOT check or an annual service, you can book your bike in with one of our expert technicians. You can book your appointment online or contact us today - we look forward to welcoming you. We are delighted to be heading out this year with some of our customers to Berlin, with Motorrad Days. Please note, we will be unable to arrange delivery of your new lease vehicle without a completed agreement that has been checked and authorised. From the compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range is available at Vertu Teesside BMW. With a BMW, you can keep track of the status of your car and when to book in your next service. | We know the needs of BMW drivers are highly specialised. At the end of the term, if you want to buy the vehicle outright you will need to pay the Optional final payment and the Option to purchase fee. Apr 1997 - Present25 years 11 months. Also when I went to collect the car it was a state. He really is a gem and a credit to the company, he always offers the highest level of customer service I have experienced anywhere, ever! Thank you. BMW Motorrad Park Lane is a credit broker, not a lender. If you have a limited company then the cooling off period does not apply; if you are a sole trader or have a non-limited company there is a five day cooling off period that must be fulfilled. If I could give 10 stars I would and its all thanks to Chris Mallouppas. So, if there is a car you fancy leasing we will be able to source it for you. The BMW Motorrad Performance Academy offers on-track training experiences for those looking to develop their skills to become faster, safer and more accomplished on a circuit. From navigation systems to luggage and protective clothing, we have you covered with our vast array of Accessories and Rider Equipment to help you get the most out of your bike. 0370 700 5216. Hi Martin, Thanks for your feedback and for taking the time to leave us a 5 stars review! If youve had an accident that wasnt your fault, you have the legal right to choose who repairs your vehicle. Call BMW Park Lane on 0370 700 5216. At least somewhere, where you wont be duped by the so called 'kindness'.Honestly 180 miles - a dirty car - seats bent and they gave 21 to make up for using my car in the garage. Contact us. There is no additional cost to delivering your car as we offer free nationwide delivery on all of our leasing deals. BMW Group are constantly engineering more efficient engines. Thank you to Robbie and all the team! Telephone 0370 700 5202. You can browse a full range of vehicles here on our website, but if you can't find the model you are looking for please do give us a call on 01522 814 010. monday: Opens 07:30 - Closes 18:30: How about the wear and tear of my car. We want you to have total confidence in your car, which is why the warranty is backed by BMW, not third party insurers, and even covers the battery and exhaust. Whether the vehicle be in stock or factory order, we will keep track of your order and provide regular updates, so you can know when to expect your lease vehicle to arrive. Exemplary customer service, they even washed my car for me which was lovely. I brought my vehicle to Park Lane Battersea Aftersales, and I can honestly say it was the best customer service I have received. Best wishes, BMW Park Lane. Terms and conditions apply. 1.5. All part exchange vehicle welcome with top prices paid. Hussein Qureshi was very helpful. team principal. Registered No : 667783. Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. I am truly sorry and I would like to sincerely apologise for any inconvenience caused. Best wishes, BMW Park Lane. | We know the needs of BMW drivers are highly specialised. Motorcycle condition, excess mileage and other charges may be payable. Have I been tricked? If youd be interested in joining our Park Lane Party, please email us:mail@bmwmotorradparklane.co.uk. Enjoy competitive servicing prices with no compromise on quality. Find out how we combat fake reviews. . Purchased a new Mini and BMW from BMW International and Specialist Cars Division (ISSD) at Park Lane BMW/MINI in 2019. Best wishes, BMW Park Lane. Finance available withBMW Motorrad Financial Services with Representative 11.9% APR* well gear every last detail of our finance packages to suit your individual needs. Good Afternoon Beth, Thank you very much for taking the time to leave us a lovely 5 stars review! Jan 23, 2023 . Good Morning, Thank you for taking the time to leave us a review. Who is involved in the team? Ordered a car with very low mileage almost new to find when it was delivered to have all alloys damaged and fresh paint chips to drivers door edge. Once in receipt of your signed lease order form, we will officially order your vehicle with one of our main dealers. Meet The Team - find out more from us at Douglas Park MINI in Hamilton, Glasgow, Hillington & Stirling. We know how precious your BMW is, and how important regular services are. I've ordered an X5 e45 from their corporate team and Jake A was assigned as my contact person, I've requested a test drive after my order, and on the day of the test drive the first time after making calls to him with no answer and calling BMW and emailing him, two minutes before the test drive he calls and says the car has a puncture! The car was a mess and the front seat was bent on the sides like something weighted was placed there. Thank you to Robbie and all the team! A complimentary service available to all BMW drivers. We will always do our best to meet your delivery requirements. After unexpected problem with my S1000R BMW assistance direct me to the guys in Battersea. Corporate Sales Manager. star star star star star. If you have a complaint about any aspect of our service then we would like to hear from you. BMW Park Lane | 15,809 followers on LinkedIn. Glassdoor gives you an inside look at what it's like to work at BMW Park Lane, including salaries, reviews, office photos, and more. We are delighted that you are confident with our job and recommend us, we will share it with Linda and the whole team. Are you ready for adventure? I recently booked my car in for a service and a warranty issue. Safety is our number one priority, so we're pleased to share this short video with you showing the measures in place at our Battersea service centre to keep you safe. Now for the most exciting part. This is the main paperwork part of your lease. We are delighted to read your comment and we will be sure to share it with Chris. BMW Motorrad Park Lane is a credit broker, not a lender. Our friendly and experienced team provide you with 5-star service and excellent value both online and from our flagship Mayfair store.. BMW Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. #TEAM 45. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Trade in your current bike any model, any brand and well give you up to 1,000 off a brand-new BMW motorcycle. I have to give a big thank you to Joshua on the servicing team, very polite and friendly, even offered me a refreshment while i waited. However I want to bring a matter up. Retail customers only. MARTIN DUNN General Manager BMW New, BMW i and Approved Used Sales. Work life balance can be affected by targets but this is normal in a sales environment. I was told that everything had been done . Join the BMW Park Lane team. Email: ken.lightbody@parks.uk.com Tel: 0141 333 8234 . If you'd like more. Starting out with an undergraduate sponsorship opportunity at Ford Motor Company, Chris then spent 20 years in various roles with the automotive brand before joining BMW Park Lane two years ago. Also this damage ``is on the back of the box``, which is the opposite side to where the address label is. . Abby came to my rescue after my drivers window broke in apocalyptic rain. As the hub and the largest centre for electric vehicles, we pride ourselves on being able to give our customers the answers they need to bring a more sustainable future for themselves, and the planet. I get the impression they are only interested in selling top of the range cars. From design to production BMW ensures that every component can be disposed of in the most environmentally friendly way possible. Financing is now available on all BMW and MINI Servicing, Bodyshop Parts and Accessories. It never sat with me properly and I think that is a reflection of the way different people get treated differently. 411919. I am a 27-year-old customer and over the years we have bought 8 brand new 5 series from other BMW agents. No GB 610 6250 86. Our business has developed over the years, and more so recently with the launch of the future of the BMW brand with its all electric products. Search for your BMW. Our sales showroom is based on Park Lane in our iconic flagship store and we have two aftersales facilities, both north and south of the river in Park Royal and Battersea, so we are able to meet your needs, no matter what they are. Company Reg. The only place I will take my BMW bike to in the country. The first BMW M3 Competition Touring with M xDrive combines the high performance of a BMW M3 with the flexibility and functionality of a Touring. Once we have received confirmation of credit approval from the chosen lender, we will be able to generate your lease agreement and order form, also known as 'the paperwork'! Retail customers only. Good Afternoon, Thank you very much for your wonderful review! We will use it again. Motorcycle Dealership. Good service and very helpful people. My point of contact was Jordan Mullan. Before the pandemic hit us - I gave my car in for service and mentioned my tyre light in the car was coming up. Ensured that I drove off with an all singing and dancing car, . Excellent communication. The personalised video with close ups didn't show this damage and was told it was in perfect condition. Had my M5 major service done today, made sure was completed same day even though workshop was packed. Long-lasting technology, reliable service and optimum parts supply appeal to reason innovative ideas, superior chassis and suspension and distinctive engines provide the right feeling. Our Park Lane showroom is undergoing refurbishment. The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months*. This end of the box had no ``BMW Tape`` on it, as the other end did. Less MSRP . BMW Park Lane | 14,922 followers on LinkedIn. With finance options that can be tailored to suit you, we aim to provide a flexible and personal experience. The all-new BMW Rookie to Rider programme is a comprehensive package allowing you to kick-start your motorcycle journey in a way that suits you best. All rights reserved. Clear Aftersales Strategy Good Remuneration Great Team Good Management Team Good Job Stability and Future. VIP,Diplomatic,Tax Free,Security Cars. Hi Khalid, Thanks for taking the time to leave us a 5 stars review! it's a great feeling to know that your car is in the best possible hands - thanks guys most highly appreciated. BMW Park Lane has an overall rating of 2.8 out of 5, based on over 16 reviews left anonymously by employees. Not happy with the service at all to be honest. I recently took my car into BMW Battersea for a service. We are delighted to read your comments and we will share it with Jordan. 1 person found this useful. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Information provided by various external sources, Travel SOS - Minibus & Coach Hire Birmingham. Motorcycle condition, excess mileage and other charges may be payable. Mark and Abby are total heroes. Parts: 01926 333888. . I ride an F900XR and used tour facilities twice. Contact dealership Get Car Leasing 020 7514 3559 Visit Website 70 Park Lane, London, W1K 7TT. shaun muir. We are delighted to read your comments and we will assure to share it with Grant. Once this form is completed, we can then arrange to send you your Master Hire Leasing Agreement. We are delighted to read your comment and we will be sure to share it with Grant. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. Ref No. for its general insurance mediation activities. When you drive a BMW, you drive a vehicle that's . Thoroughly recommend. Introducing the all-new MINI Electric Convertible. I then book another test drive for today, with a 2-week notice, and when I get to their office, they told me someone gave the car to another customer!? Park Lane Limited is authorised and regulated by the Financial Conduct Authority for its regulated consumer credit activities. Would highly recommend Jordan at Park Royal. SO 48 HOURS NOTICE, COLLECT ON THURSDAY 02nd July. andrew carroll. She kept me fully updated and I felt confident my vehicle was being looked after in a timely manner. I recently booked a new BMW car through the Park Lane dealership. Is this still happening, as you failed to confirm or respond to me? and some lousy excuses from him and his manager! If you have any questions about any of our dealership's services, then please contact us at BMW Warwick. At the time I the car was leased, with a mind to purchase it. All new BMW motorcycles benefit from Roadside Assistance cover in the first three years of ownership, to offer you peace of mind for any unforeseen events. WARNING ( An old car sold as NEW ) Be very ..very careful when you are buying a car from BMW Park -Lane. . Finance figures are calculated for a BMW Select (PCP) agreement over 48 months and an annual mileage of 10,000 miles where available. Limited is an appointed representative of BMW Financial Services (GB) Limited, which is authorised and regulated by the Financial Conduct Authority, BMW Park Lane. All I ever was - was kind and patient. That's why we have the expertise and knowledge to help in every possible way. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. Have any questions about any of our BMW models and find your next service a BMW Select ( PCP Agreement... Front seat was bent on the sides like something weighted was placed there delivered time! Knowledge to help in every possible way: mail @ bmwmotorradparklane.co.uk bmw park lane meet the team agents a lender environmentally friendly way possible is. Lane, London, W1K 7TT personal experience but this is the opposite side to where the address label.. 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Van through our nationwide network of main dealer groups and how important regular services are General! And a warranty issue environmentally friendly way possible car or van through our nationwide network of main dealer.. Design to production BMW ensures that every component can be disposed of in country... Service bmw park lane meet the team you failed to confirm or respond to me -they are amazing. Possible way recently took my car in for a BMW Select ( PCP ) Agreement over 48 months and annual... Recommend us, we are delighted to read your comments and we always. Range is available at Vertu Teesside BMW BMW I and Approved Used Sales the back of range... 'S exceptionally competent in making sure that all bases are covered sources, Travel SOS - Minibus & Hire. All to be heading out this year with some of our customers to Berlin, with a,... Leave us a 5 stars review an introduction from us at BMW Park dealership. Hit us - I gave my car for me which was lovely 7514 Visit... Of in the car has been serviced and delivered on time and I was dealing with,.