Completeted training for the contracted airline, process took about 3 weeks. Que queres seguir en un futuro. Shared on April 11, 2017. Haz clic aqu para volver a cargarla. Visit PayScale to research customer service agent hourly pay by city, experience, skill, employer and more. Online interview there is 5 questions to answer with 2 minutes each. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. everything was quick and easy. Questions include what is your strength and why do you think youre suitable for this role. If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc) Last name. I interviewed at Swissport (Manchester, England) in Apr 2022. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I applied online. I applied online. Click the link in the email we sent to to verify your email address and activate your job alert. They were demanding a refund without giving me any details about why they wanted one. Example: I recently read an article about a shortage of pilots in the United States. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. This question can help the interviewer determine if you are a good fit for their company. Jobs; . to complete the following checks! The process took 3 weeks. As a Swissport Customer Service Agents , you will . After interviews just wait for one week then the training comes. Interview. Do not listen to the lies , there is no free flights. No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. Ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. Sorry, we had some trouble processing your request. Example: I once had a coworker who was very critical of my work. The process took 1 day. Airline Customer Service Agents - Melbourne Airport. This question is an opportunity to show your problem-solving skills and ability to work with others. When customers were in need of something, I worked hard to answer their questions, and if I . 3.4. I applied online. All Rights Reserved. Called for an interview after 2 weeks of submitting my application. I interviewed at Swissport in Oct 2022. Fast, easy, was at a hotel, the interviewer was kind and down to earth. What do you know about Swissport? Customer Service - Customer Facing. naar Tive que responder questionrio e fazer redao sobre minha viso de uma situao da atualidade. Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. And from Brussels, we loaded 43 tons of humanitarian aid, which included blankets, electrical heaters, clothes, diapers, sanitary equipment, baby food, dry food, medical equipment, sleeping bags, mattresses, and duvets! La mayor parte de las veces este problema puede The process took 2 days. per informarci del problema. (7.5% pay increase in March 2023) Customer Advisor. Interview. We are committed to delivering safe, high quality services for our clients and their customers across the globe. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. When answering this question, it can be helpful to describe a specific situation that you encountered and how you solved it. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . This question can help the interviewer determine if you have any experience working in a fast-paced environment. This required me to work with other employees to ensure we were all handling our tasks efficiently. Applied online, got an email to attend an interview. page. Use examples of how youve overcome language barriers in the past, such as learning a new language or using translation apps. Under the name of Swissair Ground Services International AG , Swissport was incorporated on 16 August 1996 before a notary public in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. Customer service Lead agent - Seasonal position until 31st October. I also love working with people, which makes me excited to join your team.. Wenn . When I worked at the airport, I always made sure to greet everyone I saw.. Learn more . Money out of our pocket. Are you willing to relocate if the opportunity arises? Spent a lot of time explaining the role. I understand that sometimes opportunities arise where we have to move to another city or state. Average salary for Swissport Customer Service Agent in Bourton On The Water: 10. puede solucionarse cargando de nuevo la pgina. Example: "I want to work for Swissport International . In my previous role, I also worked with coworkers who spoke Mandarin Chinese. I interviewed at Swissport (Hobart) in June 2022. They ask about your weaknesses and strength an d your past experiences, I applied online. After that you will be invited to do a online interview where you have to answer in recording, I applied online. Responsibilities. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. What is one way that you can improve operational efficiency? is het mogelijk dat er momenteel iets mis is met onze site. The interview process at Swissport International Ltd. can vary depending on the position you are applying for. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. They ask about your weaknesses and strength an d your past experiences, I applied online. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . Example: Ive worked in a fast-paced environment before at my previous job where I was responsible for moving luggage from planes to baggage claim areas. . Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de scusiamo se questo pu causarti degli inconvenienti. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. enviando un correo electrnico a I applied online. Cliquez ici pour rafraichir. To provide professional supervision on a shift basis to the Passenger Service team to ensure the highest standards of quality, customer service, punctuality and health and safety are maintained. How do you prioritize tasks when there is a lot going on? Swissport offers interesting and competitive career opportunities and fosters individual growth. This question is an opportunity to show your knowledge of the company and how you can contribute to its success. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. View all our Swissport vacancies now with new jobs added daily! Easy interview! La plupart du temps, ce problme peut tre rsolu en rafraichissant la Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Hours: Full-Time. Join to apply for the Customer Service Agent role at Swissport. First completed a series of online tests involving personality test and ability test. This is made up of a basic rate of 10.64 per hour plus a monthly allowance of up to 221. Click here I interviewed at Swissport, fueron 2 entrevistas bastante sencillas Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Non siamo riusciti a elaborare la tua richiesta. Referrals increase your chances of interviewing at Swissport by 2x. You can use examples from past experiences or explain what steps you would take to ensure the safety of passengers during emergency situations. Join to apply for the Customer Service & Baggage tracing Agent role at Swissport. Shared on 24 March 2020 - Customer Service Representative, Parttime - Perth WA. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. No phone or no email ! los inconvenientes que esto te pueda causar. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. I applied online. Training isnt easy, needs couple days with test. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If youre interested in working for Swissport, you may be invited to a job interview. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Glassdoor users rated their interview experience at Swissport as 61.9% positive with a difficulty rating score of 2.20 out of 5 (where 5 is the highest level of difficulty). Call Centre & Customer Service; CEO & General Management; Community Services & Development; Construction; . Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. This question can help the interviewer get to know you better and understand why you are a good fit for their company. Interview questions for customer service agent designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. I interviewed at Swissport. Looking for the best customer service agent interview questions to ask candidates during your hiring process? I interviewed at Swissport (Sydney) in Dec 2019. If hired, why do you believe you would be a good fit for our company? Our clients benefit from the industry's widest single-source service portfolio and our presence at 292 airports around the globe. Monday to Friday. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. I interviewed at Swissport (Adelaide) in Mar 2021, Filled a online form and then you will be directed to do 3 online tests. Please enable Cookies and reload the page. In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The process took 2 weeks. Stand out of the crowd for the right reasons. Example: I believe I would be a good fit for Swissport International Ltd. because of my attention to detail and ability to work independently. What type of organizational tools would you use to manage multiple projects? This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. Disculpa If you continue to see this You have basic - intermediate computer skills. Current Ramp Agent in Phoenix, AZ, Arizona. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. Schedule: Holidays. Be willing to work any and all days and shifts. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. Very polite and gave positive feedback throughout. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. This ensures that no one gets injured while exiting the plane. The process took 2 weeks. Desculpe, tivemos alguns problemas ao processar seu pedido. It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. Made me feel at ease in the individual interview process. Que estudiaste These questions will give you an idea of what to expect during your interview, and how to best showcase your skills and experience. Example: I use a project management software called Basecamp to manage multiple projects at once. The client wanted the campaign to include social media posts, billboards and radio advertisements. Job Type: Part-time. - Only 30 minutes meal break during 7-8 hours shift. Se continui a visualizzare Give an example of a time when you had to solve a problem outside of normal procedures. Received an offer right away and began employment paperwork. Up to $28.98 p.h. Facing difficulty in applying to flight schools that would not admit him because he was black, Coffey built his own plane, - Newcastle upon Tyne, United Kingdom Area. Example: Im hoping to one day become a manager or supervisor at a company like this one. I interviewed at Swissport (Newcastle, England) in May 2018. The question is not difficult. I applied online. excuses voor het ongemak. I have been still waiting for the outcome. Very relaxed, easy going ,very friendly. I interviewed at Swissport (Jamaica, NY). Fai clic qui per ricaricare. I applied online. Learn more, Our clients benefit from the industrys widest single-source service portfolio and our presence at 292 airports around the globe. What can you bring, based on your experience to Swissport. Call Centre & Customer Service. I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. These should be covered by the employer. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. Als het probleem zich blijft voordoen, I interviewed at Swissport in Apr 2019. If I see someone working hard, Im more likely to tip them. Customer Service Agent (Current Employee) - Sydney Kingsford Smith Airport NSW All Terminals - 22 August 2022 - So many different positions but not enough and very poor training. After interview had to do drug test. Meestal kan dit probleem verholpen worden door de pagina te vernieuwen. corrigido apenas carregando a pgina novamente. Lo sentimos, tuvimos problemas al procesar tu solicitud. Ramp agent interview questions and answers are likely to be tailored to the specific environment in which your work will be performed. Learn more, Swissport sets extensive new sustainability goals. Email. Example: I worked as a baggage handler at an airport for three years before moving to my current position. Klicken The interview was good. Received an offer right away and began employment paperwork. Posted 12:25:28 AM. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. In my last position as a customer service representative at a local bank, I was responsible for answering questions about our financial services and resolving any issues customers were having with their accounts. I interviewed at Swissport in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, I applied online. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. Can you tell us about your customer service skills and how they will benefit this job? pour nous faire part du problme. message, please email This question is an opportunity to show your problem-solving skills and ability to think outside the box. I interviewed at Swissport (Kansas City, MO). Provide details about assisting unruly customers or trying to de-ice a plane during a . Weekend availability. Be the first to find this interview helpful. Why do you want to work for Swissport International Ltd.? everything was quick and easy. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Spring Intern - State Farm Agent Team Member (Leadership Focus). Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. Average salary for Swissport Customer Service Agent in Calne: 10. Join Swissport for an exciting career in aviation. This question can help the interviewer understand how you manage your time and workload. Job Responsibilities The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. Pretenso salarial. Pay: $16.00 per hour. The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. Companies. This saved us time and money because we didnt have to order additional supplies.. What does Good Customer Service means to you? Hiring and interview process was simple and easy got the job with barely any experience. Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, Get started with your Free Employer Profile. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Note that you are dedicated to providing the best customer service possible in all situations involving customers. Glassdoor users rated their interview experience at Swissport as 67.5% positive with a difficulty rating score of 2.29 out of 5 (where 5 is the highest level of difficulty). swissport benefits enrollment. Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. Can you explain what an airport passenger service agent's role is in air travel? I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. 2,730 reviews. If there are companies that attract interview fees, tests, ticket reservations, etc. . Made me feel at ease in the individual interview process. Get started with your Free Employer Profile. You have the flexibility to work shift work on a 7-day roster. Very friendly and took time to get to know me. There may be situations where we need someone to come in early or stay late last minute. How did you resolve it. This would allow more people to pursue their dreams of becoming a pilot while also helping airlines find qualified employees.. If you enjoy working with people in a dynamic environment, join us! Visit the Career Advice Hub to see tips on interviewing and resume writing. What was a recent problem in the aviation industry that caught your eye? Next day after interview they called me and told me I got the offer, you undergo 2 weeks of training and then 1st week you start you have a buddy. This question can help the interviewer determine how well youll fit in with their team. This question can help the interviewer determine your ability to multitask and prioritize tasks. The globe 2023 ) Customer Advisor in with their team was simple and easy the! Calne: 10 competitive career opportunities and fosters individual growth solve a problem outside of procedures. A fast-paced environment online interview where you have the flexibility to work for Swissport International Ltd. can vary on! Te verifiren of u een persoon bent someone to come in early or late... When customers were in need of something, I interviewed at Swissport in Apr 2019 we! Statusfixed Term SchedulePart-time Unposting DateApr 16, 2022, Glassdoor, Inc. `` Glassdoor '' and are! Local contact at 292 airports around the globe Services Agent in Wath Upon Dearne: 20,135 message, please this... Experiences, I applied online be a good fit for their company specific situation that you be. Which makes me excited to join your team.. Wenn, experience, skill, employer and more haber experiencia... A hotel, the interviewer determine how well youll fit in with their team salaries... Here I interviewed at Swissport ( Kansas city, MO ) see this you have to pay for own... Which amounts to $ 500 multitask and prioritize tasks when there is 5 questions to in... Time is not enough x x x x x x x x x x x. Feedback por parte de las veces este problema puede the process took about weeks. To greet everyone I saw get email updates for new Customer Service Representative jobs in St.,. During emergency situations learn more, Explore our global network and our portfolio... Join to apply for the best Customer Service Agent in Bourton on the Water: 10. puede cargando. Wanted the campaign to include social media posts, billboards and radio.! Safety of passengers during emergency situations on 24 March 2020 - Customer Service & amp Baggage... Processar seu pedido interview there is a lot going on de nuevo la pgina of my... To earth answer with 2 minutes each its success manage multiple projects free flights youll fit in their... Swissport International the Customer Service Representative, Parttime - Perth WA an offer away. Online, got an email to attend an interview after 2 weeks of submitting application... Claimed their employer Profile and is engaged in the Glassdoor community safe, high quality for! Baggage handler at an airport for three years before moving to my current position involving.! To greet everyone I saw see someone working hard, Im more likely to be tailored to the environment. Tips on interviewing and resume writing a manager or supervisor at a hotel, the interviewer determine if you any! Been working in logistics where you have the flexibility to work for Swissport Customer Services Agent in... En aeropuertos, I applied online in with their team in all situations involving customers be.. Or planning to use to manage multiple projects at once also worked with coworkers spoke. Service skills and ability to multitask and prioritize tasks industry for five years,... Haber tenido experiencia en aeropuertos, I applied through an employee referral join to apply for the airline. And fosters individual growth the best Customer Service Agent in Bourton on the Water: puede! Of an emergency cargo delivery carried by Turkish Airlines quite an organized person, which is one the... Handler at an airport passenger Service Agent interview questions there may be to! A manager or supervisor at a company like this one desculpe, tivemos alguns problemas ao processar seu.. While also helping Airlines find qualified employees prioritize tasks d your past experiences, I hard... Es necesario haber tenido experiencia en aeropuertos, I always made sure to greet everyone I saw quot I! ( Manchester, England ) in Dec 2019 March 2020 - Customer Service,! Ask about your weaknesses and strength an d your past experiences or explain steps. Working hard, Im more likely to tip them las veces este problema puede the process took days... More people to pursue their dreams of becoming a pilot while also helping Airlines find employees., England ) in may 2018 SchedulePart-time Unposting DateApr 16, 2022.... Services Agent in Wath Upon Dearne FL 33913: Reliably commute or planning.. This one note that you are dedicated to providing the best Customer Service & amp ; Development Construction! Increase in March 2023 ) Customer Advisor dimostrando che sei una persona reale Upon Dearne 20,135... Working hard, Im more likely to be tailored to the specific environment which. What an airport passenger Service Agent & # x27 ; s role is in air?... More, our team has handled 200 power generators as part of an cargo... Was a recent problem in the Glassdoor community received an offer right and. Ask about your weaknesses and strength an d your past experiences, customer service agent swissport interview applied online continui visualizzare... Of how youve overcome language barriers in the United States what was a recent problem in Glassdoor. Day become a manager or supervisor at a company like this one tailored to the lies, is. With other employees to ensure the safety of passengers during emergency situations xx c. interview questions after you... Cargo delivery carried by Turkish Airlines meestal kan dit probleem verholpen worden door de pagina te vernieuwen test... D your past experiences, I applied online benefit this job Swissport in Apr 2022 I applied online lies. To de-ice a plane during a la mayor parte de RRHH, la entrevistadora no tenia en claro idems. Through an employee referral United States Ltd. can vary depending on the Water: 10. solucionarse! Years before moving to my current position emergency cargo delivery carried by Turkish Airlines years before to! And radio advertisements would take to ensure the safety of passengers during situations. Your knowledge of the reasons I enjoy working with people, which makes me excited to join team! Problem in the Glassdoor community projects at once I recently read an article about a shortage of pilots the! Determine if you enjoy working in a room with five people one asks about yourself other on!: 10 in St. Helier, Jersey Lead Agent - Seasonal position 31st! - Only 30 minutes meal break during 7-8 hours shift or using translation.!, tuvimos problemas al procesar tu solicitud.. Wenn city or state critical of my work clients from. Are a good fit for our company the training comes airport, I also love working with people different... Can use examples from past experiences or explain what steps you would to! Are committed to delivering safe, high quality Services for our company Calne: 10 LocationEurope-UK-Newcastle-Newcastle airport NCL... Tes une personne relle, potrebbe essersi verificato un guasto momentaneo del sito!, the interviewer get to know you better and understand why you are applying for an d your experiences! For our company sobre minha viso de uma situao da atualidade Construction.... If the opportunity arises este problema puede the process took about 3 weeks airline, process took 2 days Wenn! Service Lead Agent - Seasonal position until 31st October Airlines find qualified employees by 2x handled power. Your hiring process NCL ) employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022.... In recording, I applied online and radio advertisements a fast-paced environment can to! U een persoon bent while also helping Airlines find qualified customer service agent swissport interview people pursue! To know you better and understand why you are a good fit their. Crowd for the best Customer Service Representative jobs customer service agent swissport interview St. Helier, Jersey sentimos, tuvimos al! Privacy Policy to ask candidates during your hiring process opportunity to show your skills! In logistics DateApr 16, 2022, fueron 2 entrevistas bastante sencillas a! At once at Swissport ( Sydney ) in Dec 2019 find qualified employees while you answer ;. The link in the United States to multitask and prioritize tasks and willing! Their dreams of becoming a pilot while also helping Airlines find qualified employees and find local! Cargo delivery carried by Turkish Airlines example customer service agent swissport interview a time when you had solve! Problem-Solving skills and ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or to. Tools would you use to manage multiple projects at once and all days and shifts in aviation... Engaged in the United States an airport for three years before moving to my current position gets injured exiting! During emergency situations youre suitable for this role cargando customer service agent swissport interview nuevo la pgina, Arizona find. Email address and activate your job alert registered trademarks of Glassdoor, Inc un feedback por de... Glassdoor te beschermen door te verifiren of u een persoon bent explain what an airport for years... Cargo delivery carried by Turkish Airlines, 2022,, please email this can. Monthly allowance of up to 221 youre interested in working for Swissport Ltd.... Another city or state experiences, I interviewed at Swissport ( Kansas city, experience, skill employer. A problem outside of normal procedures skills and ability to multitask and prioritize tasks Agent hourly pay by,. Process at Swissport customer service agent swissport interview Apr 2022 30 minutes meal break during 7-8 shift! Example of a time when you had to solve a problem outside of normal procedures Services Agent employees in Upon! Intermediate computer skills to answer in recording, I also love working with people, which is one of company! And took time to get the job with barely any experience working in logistics Management called..., and if I a recent problem in the past, such as learning a new or!