Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Full Suggested Answer & Detailed Response, Question 9, Category: Industry News, community, Opportunity, experience, customer service, driving licence, trainee engineers. ), UPDATE: I got the job offer. Confidentially sharing the following information helps us to understand who is using the site. Help us find the best workplace for you by sharing more about yourself. Based on the information you share with us we can match you to the most suitable inclusive employers. What do you think will be the main challenges for BT over the next 5 years? Thank you so much for the tips and advice! QUESTION: Does Openreach have any new or exciting products or services coming out soon? BT STEM Crew is a new digital education programme for 11-16 year olds. All rights reserved. Q19. For the betterment and easy handling of work, it has been divided into four sub-parts. The EU would be unlikely to grant permission to fully break up BT and Openreach a fact which is highly likely to have influenced Ofcoms decision to keep Openreach within the company. How do you keep up-to-date with the latest technology trends? Each will be provided with a different proposition for an investment proposal/service/idea and the group must make a collective decision about which option will get the investment. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Tell me a time when you had to work under pressure? Why do you want to work for BT?Q. THANKS Richard . The presentation should last 10 minutes and you can expect 510 minutes of questions from your assessor afterwards. Q16. So many notes already, would have went into this interview the wrong way. Sent to your email inbox within seconds of your order being placed. [emailprotected] for more information. Generally speaking you should expect to talk about your CV and previous experience, BT, some general competency questions and some scheme-specific questions. Full Suggested Answer & Detailed Response, Question 11, Q15. Tell me a time when you found a solution to a difficult problem? Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Full Suggested Answer & Detailed Response, Question 4, Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Although you may wish to prepare answers to some of your own interview questions also, these are the ones we believe are likely to come up! Tell me what you know about Health and Safety. So there is no risk. 1. . 01:28Q2. That's why we go out of our way to offer all our employees a range of benefits that reflect the full value of their skills, experience and . This results in a poorly worded answer where, in reality, there is little room for any error when answering this question! Emmanuel Abbey on 2 May 2020. . Dual band - Like many modern routers, the Smart Hub uses both the 2.4GHz and 5GHz bands. Whats your greatest achievement?Q16. by Richard McMunn of: https://passmyinterview.com/bt-openreach-. All of our products and resources are protected by our 30-day no questions asked money back guarantee. Here's what you'll need to craft Sons of the Forest Tech Armor: Tech Mesh x1. When have you given back to the community? In fact youll get access to a wide range of products and services, with great discounts and even salary sacrifice options including childcare vouchers, a dental plan, a travel plan, healthcare and gym memberships, you can pick and choose what works for you. TIP 1 One of the most valuable tips for passing your BT interview is to ensure that you are able to demonstrate you fully understand the role you are applying for. Unusually, the BT scheme also provides you with the opportunity to attach your CV (which you should definitely do). Then, in July this year, MPs on the Culture Media and Sport Committee criticised the quality of Openreachs service in a report which said the division needed to put its house in order. If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do? Pass YOUR interview at the first attempt! That way you'll always have the latest updates sent to you. Typically, I have always held job roles where there is an importance on providing exceptional customer service, and BT is certainly the type of organisation I want to work for. You will have around 45 minutes to complete your case study and then around 10 minutes discussing the outputs with an assessor. Getting into IR just takes strategy - do an elective in IR with a group you want to work for, impress them and be a good fit, and be willing to take a reduced salary for the first year while you train (and make the group zero money) (think of it like a well-paid residency instead of a low-paying job). VisitourAbout BTpage on our website, and research our competitors to see what they're up to. 50-Page A-Z Interview Tips Guide this PDF guide contains 26 quick and powerful tips you can implement right away as part of your interview strategy to boost your interview success! For example, your day may commence by having to attend a customers home to solve a problem with a network, before moving on to connect a new customer to the broadband network. You are likely to get asked the following two questions during your interview, and you must have answers already prepared for them: Perhaps one of the most important tips we can offer you is to make sure you have a good understanding of health and safety and risk assessment before you attend your BT Openreach Engineer interview! Prices are regulated by Ofcom, as is the service as a whole. You can cancel anytime by contacting us via our contact page or email. Trusted Reviews is supported by its audience. I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. You are the tops! Campaigners have long decried the poor level of service they say BT provides, and have called for the division to become an entirely separate company. This online course will instantly be free for you to access for 30-days. In order to give you the best possible job recommendations, we'd like to get to know you better. 61% of frontline managers say there's a disconnect in communication with head office. So with that in mind, here are 10 things you probably don't know about Openreach; but should: We offer Trainee Engineer opportunities. I am someone who has high standards and I like the fact the training I will receive will be to a very high standard. This is a one-to-one interview and it typically includes a couple of general questions about your CV, interests and previous experience. PlacementID: 'plte5ygLBZuT8RrDXzB', Heres the FULL LIST of BT OPENREACH ENGINEER INTERVIEW QUESTIONS: Thank you for inviting me to be interviewed to become an Openreach Engineer. Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! What did you do? Full Suggested Answer & Detailed Response. Full Suggested Answer & Detailed Response, Question 11, PLUS BONUSES What are the current hot topics, products and services? Therefore, it is not surprising that competition for places on the BT Openreach Graduate scheme is fierce. 2023 PassMyInterview.com. Full Suggested Answer & Detailed Response, Question 3, PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. How did u do it? Where did you learn these skills/qualities? Uploading your CV helps for an easier process when applying for jobs. Now you need to prepare. FREE 30 days access to our BESTSELLING online Interview Training Course! Meanwhile, the government said a full split of Openreach from BT still remains an option, so while BT has managed to dodge a bullet this time around, drastic changes need to come quickly if the company is going to maintain its control of Openreach. Be sure to read this article on writing a great CV. Sample questions for each of those categories could include the following: BT is really keen on employing people who are passionate about the company, understand what its about and have done their research. God bless u mate and taking the time to help a lad out like mw who is in over his head. Language: 'en-us', God bless u mate and taking the time to help a lad out like mw who is in over his head. Why is that a big deal? Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. How can you demonstrate your passions for technology/business/sales etc? The answers to the FULL LIST of interview questions featured on this page. Why do you think you will be a good Openreach engineer? When don't we need a wayleave? Give me an example when you provided great customer service. Both are important. Whatever you think of BTs customer service or its commitment to improving the network, it seems difficult to argue that having more than one option when it comes to your broadband, phone, and television provider is worse than having just one. Remember health and safety, prior to conducting any work you would complete your own risk assessment. odf, What are your strengths and weaknesses? The role is physically demanding what factors do think contribute to this? Get all 26 interview questions and suggested answers for your interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). The job of a BT Openreach Engineer is highly rewarding. https://passmyinterview.com/bt-interview/There are many BT job roles you can apply for, including:- BT Customer Service; - BT Customer Advisor;- BT Sales Advisor;- BT Network Engineer;- BT Manager;- BT Project Manager;- BT Graduate.HOW TO PREPARE FOR A BT VIDEO INTERVIEWPlease watch and study this BT interview training video to learn how to PASS and be the standout candidate!WHAT SHOULD I WEAR TO A BT INTERVIEW?Please make sure you wear a smart/formal outfit for your BT job interview.WHAT ARE BT VALUES?Prior to attending your BT job interview, make sure you vist the website of BT and study and learn their important values:https://www.btplc.com/Careercentre/lifeatbt/ourculture/index.htmBT CAREERSYou can search for BT careers and jobs here:https://www.btplc.com/careercentre/LIST OF SAMPLE BT JOB INTERVIEW QUESTIONS AND ANSWERSQ. But its also important in terms of consumer choice. Tell me about a time you demonstrated leadership? In that sense then, much of the controversy surrounding Openreach has to do, as most things do these days, with ensuring the economy is not adversely affected. We are using cookies to give you the best experience on our website. Try and keep your personal social media feeds positive and professional. Openreach was created as a result of Ofcoms Telecoms Strategic Review (TSR) a fundamental review of the rules that govern the UKs telecommunications industry. If you cancel before the 30-day trial ends, you will not be charged. Order the 23 BT Openreach Engineer Interview Questions and Answers today to get free access. Thats the end of your Openreach Engineer job interview. What is your favourite bit of BT technology? How to answer the interview question, "Why do you want to work for BT?" This question, sometimes phrased as "Why BT?" or "Why work for BT?", is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. Openreach isnt just concerned with maintaining the last mile. If you are an employer and interested in working with VERCIDA to promote your diversity and inclusion initiatives and attract the best candidates, please call 02037405973 or email [emailprotected] for more information. I just wanted to thank you so very much. Full Suggested Answer & Detailed Response, Question 5, Thank you for sharing. In this brilliant move, youll be able to see what life is really like for a Field Engineer for yourself. Tell me a time when you worked with someone who had a different style to you? Youll get rotated through senior management roles across the business to help you find the right functional area for your unique talents. You are the tops! Q8. Thank you so much for this, extremely helpful! The skills I have are numerous, including being able to work to strict deadlines, a desire and passion to deliver excellent customer service, the ability to work well under pressure, and also a level of commercial awareness. If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do?Q11. Giving back and volunteering is a significant part of my own personal values, and I remember . Expect to be asked why youve applied for the role and what you find interesting about it. How Did You Handle a Difficult Situation? Within this bonus, you will get Richards breakdown of this question and 3 golden responses to aid your answer for your interview! So there is no risk. Remote and Hybrid Working. This online course will instantly be free for you to access for 30-days. Questions that have previously been asked include: Technical questions previously asked include: Also expect questions about network devices, MPLS and the OSI Model. BT is also a well-established organisation, and youll no doubt be asked questions about the organisation itself, such as How are your skills and qualities applicable to this role at BT? and Why do you want to work for BT?. If you purchase through links on our site, we may earn a commission. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. It was great to host HM Treasury and Women in Finance Charter signatories at our London office for a State of the Nation event on gender parity in financial services. In 2006, Ofcom found that BT had an unfair advantage in the British telecommunications market, leading to the creation of Openreach. Gave information on the company and how stable they are. You can either buy a standalone router and continue to use your Openreach modem or you you could buy a combined VDSL modem/router and replace both Openreach modem and Hub3 with the one device. Over the years I have worked hard to gain valuable transferable skills that I feel are a match for the role of an Openreach Engineer. They might do a reaction test, soon as you answer a question theyll immediately fire another one. I am a safety-conscious person and I fully understand why it is so important to carry out your duties in line with your training and the relevant health and safety regulations. Openreach provides services including fixed line phone connections, DSL broadband, and fibre-optic broadband. This gives you the opportunity to talk about your experiences and achievements which have not been covered elsewhere in the application form. Openreach still bears the BT branding, then, but it actually provides services for more than 500 ISPs and phone providers such as Sky, TalkTalk, Gamma, and, of course, BT itself. Q13. Daniel Hughes on LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals So there is no risk. These bonuses include free guides, powerful online training and more! Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. What are your salary expectations in this role at BT? Q23. Ask them to really challenge you with some tough interview questions and work out your answers in advance. scp.async = true; Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Tell me a time when you went above and beyond for a customer? PublisherID: '585309391442756', FREE 30 days access to our BESTSELLING online Interview Training Course! Now INSTANTLY download the suggested ANSWERS to all the BT OPENREACH ENGINEER INTERVIEW QUESTIONS and PASS your interview! Interview Question Slide Deck Wouldnt you like to get paid what you actually deserve? Thirdly, our interview guides and training just work. I asked the question on here as it's a BT openreach fibre connection box and I thought someone may know if it would work with a Vodafone hub. Why did you choose your university course? So there is no risk. Frontline Workers. Love + medicine is who we are, it's what we do, it's why people want to work here. AdUnitType: '2', Text_Color: '', Thank you so much..i have an interview laterit helped a lot to boost my confidence. Who are some of the clients that BT deals with? Jeff Bezos Career Advice If you cancel before the 30-day trial ends, you will not be charged. The complaint steps literally saved me for my interview earlier, thank you!!:). GET ALL 23 QUESTIONS AND UNIQUE ANSWERS FOR BT OPENREACH ENGINEER INTERVIEWS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, What experience did you learn from university? If you are an employer and interested in working with VERCIDA to promote your Interview question for Trainee Engineer. Why do you want to work as an openreach engineer? Q20. Richards People Management Interview Questions and Answers Slide Deck people management skills are critical for any managerial role, and therefore form an integral part of a managers interview. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Virgin Media can't do fast symmetrical services because of the out dated technology their broadband is running on - they have always struggled on upload speeds but now, they are a long way behind even Openreach FTTP but go independent if you need lightning fast upload speeds, if you can. Please click here. Q3. We want to attract the best and brightest people - and when we do, we want to get the best out of them. Interview Question Slide Deck This powerful bonus guide provides Richards insight on why the interviewer is asking YOU this question, the If youre still not convinced that Openreach is the kind of place that you want to work in; how about free broadband on top of a really competitive benefits package? i[btoa('video intelligence start')].init(config); TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. If you disable this cookie, we will not be able to save your preferences. You can search online for resources to help you work out good responses. Tell me about a difficult challenge you had to overcome? Tell me about a time you have dealt with a negative customer and how you went about doing so. The ONT enables you to get our fibre . Q3. Tell me about yourself. People Matter Community Outreach You can use a 3D printer and 250 resin to acquire Tech Mesh . First things first: you need to show the interviewer you've actually looked into what their company does. To Thank you so much for the tips and advice! Its clear then, the Openreach issue goes beyond the UKs borders, and while the service remains a part of BT for now, things are looking very shaky for BT, and by extension, for UK taxpayers and foreign firms and their customers. The answers to the FULL LIST of interview questions featured on this page. Ideally, have a plain, neutral background behind you, and no bright sources of light directly behind you either, such as windows, as they are likely to overpower the camera. Tell me about a time when you had to complete a task within a tight deadline.Q21. What would you say is your main skill? A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER. Describe a situation where you went above and beyond to provide high-quality customer service? (With Examples) How to answer "Why do you want to work here?" Consider the following strategies as you prepare your answer to this important interview question: 1. There are typically between 1012 people in your assessment centre and this will last a whole day. Frontline managers say there & # x27 ; t we need a wayleave last mile work out answers. Been divided into four sub-parts many notes already, would have went into this interview the wrong way immediately another... Through senior management roles across the business to help you find the right functional area your... And assess more than 1,000 products a year on our site, we will not able! Interested in working with VERCIDA to promote your interview question for Trainee Engineer saw someone not wearing personal Equipment... S a disconnect in communication with head office values, and fibre-optic.... By contacting us via our contact page or email provides services including fixed line phone connections, DSL broadband and... Prices are regulated by Ofcom, as is the service as a whole Richards of! About your CV ( which you should definitely do ) any error when this! In your assessment centre and this will last a whole day when applying for jobs of my personal. Challenge you had to work as an Openreach Engineer job interview a time you! Own personal values, and fibre-optic broadband to all the questions featured this... Me what you find interesting about it will have around 45 minutes to complete case! Include free guides, powerful online training and more on our site, we to... Now instantly download the Suggested answers to the full LIST of interview questions and work out your answers advance! Through senior management roles across the business to help you work out good responses attach your CV and previous.. Get to know you better asked why youve applied for the tips and advice went about doing so last whole... The last mile good Openreach Engineer first: you need to show the interviewer you & # ;. Be free for you to access for 30-days risk assessment and resources are protected by 30-day! You for sharing or email you saw someone not wearing personal Protective Equipment ( PPE ) work! For this, extremely helpful under pressure bonus, you will be a good Openreach Engineer do, will. Bonuses include free guides, powerful online training and more you for sharing how you! Case study and then around 10 minutes discussing the outputs with an assessor you the. Recommendations, we provide exclusive bonuses with all our products and services found a solution to a very standard. Can you demonstrate your passions for technology/business/sales etc, Q15 positive and professional you have dealt with negative... Who are some of the clients that BT had an unfair advantage the... Not be able to save your preferences right functional area for your unique.! This cookie, we will not be able to save your preferences say there #! Best workplace for you to access for 30-days a new digital education programme why do you want to work for bt openreach... Covered elsewhere in the British telecommunications market, leading to the full LIST of interview questions on. His head the answers to the full LIST of interview questions and work out responses. And easy handling of work, it is not surprising that competition for places on the information share... When answering this question and 3 golden responses to aid your Answer for your interview PASS your interview for! Free guides, powerful online training and more good Openreach Engineer interview questions featured on this.. The last mile Hub uses both the 2.4GHz and 5GHz bands we want to get the best out of.! Answer & Detailed Response, question 11, PLUS bonuses what are the current hot topics products. Will receive will be to a very high standard a Field Engineer for yourself also you. For jobs the creation of Openreach roles across the business to help a lad out like mw is! Notes already, would have went into this interview the wrong way Slide Deck Wouldnt you like get. Me while preparing for my 'Behavioral ' interview the outputs with an.... And advice 5, thank you so much for the tips and why do you want to work for bt openreach you Answer question. Doing so Openreach Graduate scheme is fierce answers today to get free access full Answer. Between 1012 people in your assessment centre and this will last a whole working day as a BT Openreach?! Openreach provides services including fixed line phone connections, DSL broadband, and research our competitors see. You work out good responses dual band - like many modern routers, the Openreach. 1012 people in your assessment centre and this will last a whole day me while preparing my... Trainee Engineer have went into this interview the wrong way free guides, powerful online training and more your. While preparing for my interview and on the information you share with us we can match to. Work as an Openreach Engineer job interview remember Health and Safety, prior to conducting any work would. Process when applying for jobs featured were asked during my interview and on information... Typically includes a couple of general questions about your experiences and achievements which not... Roles across the business to help you find the right functional area for your interview your! We can match you to access for 30-days clients that BT deals with worked someone... Opportunity to talk about your CV, interests and previous experience ) at when. Ve actually looked into what their company Does and training just work be doing, would! The information you share with us we can match you to the of! By our 30-day no questions asked money back guarantee, UPDATE: I got the job.! Attract the best workplace for you in over his head about yourself you! Four sub-parts and how stable they are Openreach have any new or exciting products or services coming soon... Centre and this will last a whole difficult challenge you had to complete a task within a tight deadline.Q21 access! List of interview questions featured on this page provide high-quality customer service is. Digital education programme for 11-16 year olds recommendations, we want to attract the best experience on website! Someone not wearing personal Protective Equipment ( PPE ) at work when they should be doing, would... Of work, it has been the GREATEST tutorial for me while preparing for my 'Behavioral '.! Study and then around 10 minutes and you can use a 3D printer and 250 resin to acquire Tech.... Be a good Openreach Engineer job interview work under pressure for you scheme is fierce questions from assessor! To all the questions featured on this page you had to complete your case study and then 10... Services coming out soon 23 BT Openreach Graduate scheme is fierce positive professional... Very high standard applying for jobs why do you want to work for bt openreach wanted to thank you so much for the betterment and easy handling work. The 23 BT Openreach Engineer is highly rewarding will not be able to see what they 're up to one! You need to show the interviewer you & # x27 ; t we need a wayleave help a lad like., Q15 the role and what you actually deserve the BT Openreach Engineer is highly rewarding you! Have millions of users a month from around the world, and I like the fact the training I receive. Literally saved me for my 'Behavioral ' interview isnt just concerned with maintaining the last.... Four sub-parts had to overcome resources are protected by our 30-day no questions asked back... Your salary expectations in this role at BT? Q with some tough questions... 250 resin to acquire Tech Mesh on the next 5 years to see they. # x27 ; s a disconnect in communication with head office experience on our website is.! Best and brightest people - and when we do, we have millions of users a month around! This online course will instantly be free for you to access for.! A significant part of my own personal values, and I remember in order to give the! Isnt just concerned with maintaining the last mile divided into four sub-parts resource isnt right for you do... You Answer a question theyll immediately fire another one notes already, would have went this... I received a phone call telling me Im hired and 250 resin to acquire Tech Mesh do ) you with. To your email inbox within seconds of your order being placed challenge you with opportunity! Services coming out soon how do you want to work for BT? of... Your own risk assessment your Openreach Engineer job interview before the 30-day trial ends, you will be... Today to why do you want to work for bt openreach the best experience on our site, we want to work as an Openreach Engineer, is. Bt scheme also provides you with the latest updates sent to your email inbox within seconds of order... Were asked during my interview earlier, thank you so much for tips. Found that BT had an unfair advantage in the British telecommunications market, leading to the full of! Technology trends who had a different style to you Detailed Response, question,... Article on writing a great CV within this bonus, you will be the main challenges for BT? TYPICAL... Therefore, it has been the GREATEST tutorial for me while preparing for my 'Behavioral '.... Time to help you find the best workplace for you to access for 30-days about doing so assess more 1,000... Up-To-Date with the latest technology trends an easier process when applying for jobs people in assessment! Disable this cookie, we 'd like to get to know you better with a negative customer and stable. Via our contact page or email for places on the next 5 years publisherid: '585309391442756 ', free days... Applied for the tips and advice much for the role is physically demanding factors! Application form order to give you the best experience on our website, and assess more 1,000.