For some reason I cant explain, I made a mistake and chose 25 March instead of 24 March, my intended day of flight. Hi i want a full refund of my back and fort flight to puerto princesa, Hi, I refunded my canceled flight and I chose it to be refunded to my credit account instead of original form of payment. Thank you in advance, Waiting over a year for a promised refund, Did you get your refund? Airasia did not refund my money after they cancelled my flight. I guess those who are successful with their refund request have not bothered to show up because they didnt feel the need to seek help and read through this particular article. The Malaysian Aviation Commission (MAVCOM), however, urged the airline to reimburse customers for tickets purchased whilethreatening to exercise its powers under the Malaysian Aviation Commission Act 2015. 679. They closed the case without further explanation. ANNOUNCEMENTS / PRESS RELEASES / STATEMENTS, One Piece The Great Era of Piracy Asia Tour Exhibition is coming to Resorts World Genting, Chiang Heng Jewellery The CHEAPEST gold prices in Malaysia, 10 Reasons to stay at The Andaman Beach Resort Phuket, 4 Day 3 Nights Bangkok Weekend Shopping Itinerary, Top 20 Chinese Food in Kuala Lumpur Malaysia, Four New Night Markets To Visit in Bangkok for 2016, The Truth about Musang King Durian Rejected by China, How to Install and Download Pokemon Go in Malaysia and Singapore, New Requirements for Malaysians Travelling to France, 3000 Chinese Tourists Cancelled Trip to Malaysia and Visit Thailand Due to New Tourism Tax. My name is Tai Chun Yip Danny (email address: [protected]@yahoo.com.hk), I just return to Hong Kong from KL by AirAsia yesterday (flight number AK138). Its the code with 6 letters. Eh pano yung mga may booking ng March 18 or kaya March 19 na nagdecide na hindi na tumuloy sa flight nila dahil sympre takot na sa COVID. Yosh Dimen is a full-time travel blogger. I hate to wait 9months and until now you did not REFUND ME!. It said since January last year, some 1.5 million people had received refunds while 2.9 million accepted credit accounts in exchange for money. Follow AVAs next instructions. Fernandes was candid throughout the close-to-two-hour interview at Wisma Tune, in which he addressed concerns over funding, and his optimism over a domestic airline recovery. Refund needed. My email : [protected]@gmail.com, Desired outcome: Hello, have you actually tried mag-refund ng Korean flight voluntarily as per Korean law? Enjoy taking pictures and videos with Samsung S22 Ultra and Sony ZV-1. Omg same here and then they closed mine! If you could help me. I am also familiar with Microsoft Office, Canva, Adobe Photoshop, iMovie, etc. I have been waiting for their refund for a year now. Unlike other airlines, even mga big international airlines. AirAsia X Flight Cancellation and No Refund Issue. PHILIPPINE AIRLINES: List of Operational Flights for June 2020, CEBU PACIFIC: List of Operational Flights for JULY 2020. "The problem child is AAX and while air . AirAsia X also appoints Dato Lim Kian Onn as the Deputy Chairman to lead the airline restructuring. However, I still havent received my money as of now. Tired of all their BS. The current primary support channel for AirAsia is the AVA Live Chat. my case is in progress since March 1st: sa ngayon po any idea ilang days sa Philippines magrefund ang ariasai? Steps to start chatting with AirAsia AVA on WhatsApp: Open WhatsApp app on your mobile or desktop computer. Remember to follow me at www.instagram.com/placesandfoods and www.youtube.com/placesandfoods. 1.Confirmation:P52CQM Much appreciated! Monday, 28 Mar 2022. We have a separate post for it here: HOW TO GET A TERMINAL FEE REFUND 2020 2 25 Is this post helpful to you? I must say AIR ASIA is the worst airline!! That essentially. Kebijakan Refund dan Reschedule AirAsia Indonesia 2021. My Cases Articles Booking Cancellation & Refund This is too stressful. within 2mins and still get this Bummer message. Desired outcome: A father and traveler who enjoys to eat, shop and travel. Regards it does not work because there is no option to choose credit during payment. We understand these are challenging times for everyone and appreciate your understanding. For refunds due to flight cancellation or rescheduling by AirAsia, double payment or duplicate booking, the terminal fee or airport tax will be refunded to you together with the fare and other charges. I would like to ask if you were able to transfer your refund to your debit? I have the same issue but the status is still in process. I asked for a managers full name but they wont disclose. ticket is in progress. We still havent received our Refund. Nope. I complained but no help whatsoever. Chat BO is not able to help because return flight had reservation changes ( same PNR). Today, AirAsia handles flight service, with extraordinary flight frequency, to more than 120 destinations in Asia Pacific, including 60 unique routes in the ASEAN region. After a meeting with the low-cost carrier, KPDNHEP Minister Alexander Nanta Linggi announced that the company has agreed to refund customers affected by the delays. yes i agree ms. maika . :). Right, I also tried reaching them out through email and social media but I always end up with chatbots or no response. The customer service rep can only log your concern internally. Your usage of the AirAsia website indicates that you agree to be bound by ourTerms and Conditions,Terms of UseandPrivacy Statement. I am very much shocked to see reply from AirAsia that they can't help me because the ticket was booked through some travel agency. it can only be used by rebooking a flight. You cannot just up and suggest the cancellation of flight tickets. Point : 12000 Oo, alam namin MASSIVE request for refund ang natatanggap nila araw araw, pero parang impossible naman mga refund request made as early as February or March eh until now hindi pa nila maprocess. On desktop, you can see AVA right away. KUALA LUMPUR: AirAsia has settled over 90% of passenger refunds thus far, says Capital A Bhd (formerly known as AirAsia Group Bhd) chief executive officer Tony Fernandes. If you got your ticket from a promo or a seat sale, it is very likely that is non-refundable (and non-rebookable). I requested for full refund. Same reply all over again stating that Refund is in Process. SEPANG: AirAsia Aviation Group Limited (AAAGL) has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years. This, he said, was. Update: Refunds take a lot longer these past several months. This is illegal and unethical. AirAsia keep closing the case for our refund request and we are trying to contact your customer service. My flight is automatically cancelled by air asia. My flight has cancelled during COVID-19 lockdown period, details is CCU to GAU dated on 5th April, I was travelling to Malaysia with a sick Malaysian friend. At Tony Fernandes' interview by The Economist columnist Dominic Ziegler, one question came up repeatedly: How much lobbying is there by businesses to call for Hello po! Credit card We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AirAsia. Hi Iyanna! However, this also led to some unfortunate consequences to its customers. Please assist to check my credit refund air aisa is suddenly disappear, what happ. Unable to reach anyone, Desired outcome: AirAsia X Flight Cancellation and No Refund Issue Like many other airlines around the world, AirAsia X is currently doing all they can to keep their business running. Once the chat is open, write "Refund", select "My flight is cancelled by AirAsia" and follow the . While waiting, follow us on these channels. 2. Did you get your refund in your credit card? Air Asia refund - More question. Airasia cancelled our flight bec of Covid19 and told us they would refund us within 5 months, i understand that there are many requests, but 2 yrs is too much. AirAsia Groups policies are in line with many low-cost operators in the travel industry worldwide and are fully compliant with all regulatory requirements and as a customer-centric airline, we have focused on resolving all customer queries during the pandemic as soon as possible, a spokesperson said. In due course you will be provided an Explanatory Statement via email which will contain information about the proposed restructuring scheme, your rights and any actions that you may need to take. On November 20th 2022 we had requested wheelchair assistance with Air Asia flight reference DY7U3R from KL to Bangkok (BKK) on arrival there was no assistance my wife had to climb down stairs in pain to join the Bus. Capital A posted revenue of 1.7 billion ringgit ($387m) in the 2021 financial year, down 47 percent from the previous year, as capacity sank to just 36 percent of 2020 levels. may i ask if nakuha mo na ang refund mo? Keep track with all the luggage and there should be any missing items in my luggage0123508840 called to this number. This was confirmed by the domestic trade and consumer affairs minister Alexander Nanta Linggi, who. Di ko po alam kung san sa dalawa yung mali. Given the sheer volume, this is no mean feat. Refund of money & compensation of the emotional impact this has had. What government agency can i file a formal complaint as my refund request is still in process for almost 2 years now. I want my 5 luggage tomorrow morning in KLIA2 airport. Able to use credit account on Airasia flight booking. I tried to contact Airasia but nobody answers. Covid-19 pandemic began to spread in the final week of January 2020 at Malaysia and until this. Wala kasing makausap na totoong tao laging si AVA haha. hello.. Till today, payment is not received and refund request cancelled as well. Thank you for answering. No compassion for passengers. Cant seem to find the option in AVA. Rohana and her family did not fall under any exempted category. AirAsia and its subsidiary AirAsia X (AAX), both owned by Capital A Berhad, grounded thousands of flights in 2020 and 2021 after the Malaysian government shut state and international borders to curb the spread of COVID-19. AirAsia AVA on WhatsApp: +60 11-3516 5078. hi, I dont think we can still do that though, its been more than 90 days since we purchased my dads ticket. thanks in advance. At this time, we can only hope that AirAsia X manage to get their restructuring scheme approved and hopefully everything is back to normal after this COVID 19 pandemic. There is no flight reschedule refund option. Enclosed herewith the photo to proved the damage luggage. Please kindly refund the full return fares against Air Asia booking reference Y2H4SG at your earliest convenience. I always choose the original form of payment. . Is nt it your fault Passengers name: Jun Tamayo, Lorie Jane Rosales, Aricia Julienne De Peralta, Josh Ryzen Kendrick De Peralta. AirAsia's chatbot software is ideal for common difficulties reported by customers. :) Yung flight ko po is cancelled din (March 2020 TAC-MNL). The refund payment will be credited to the original payment method. Timeline. Your session has expired, please type in Main Menu to try again message. The guy need more training. The fare, surcharges, taxes, and terminal fees will be refunded to you. Well try to get back to you soonest. This review was chosen algorithmically as the most valued customer feedback. thanks for replying. KUALA LUMPUR: AirAsia had settled over 90 per cent of passenger refunds thus far, despite financial difficulty faced by the airline industry which was . Obviously, they just want us to rebook/credit the refund thru Credit Account. 164K views, 857 likes, 35 loves, 973 comments, 534 shares, Facebook Watch Videos from airasia Super App: Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have. ive got the same message like you, they ask me for a bank statement for the refund but i cant provide since i paid it through 7/11 ive tried a lot of times to chat with their AVA BUT IT IS STILL USELESS.not i dont know how am i going to get my refund. Please refund in cash or refund by air tickets to my destination, Hi can you help Ive booked two flights one from Bangkok to Phuket 18th March and Phuket to Bangkok on the 1st April Ive made a mistake as Ive booked wrong airport the airport should be not don mueang airport is there any way I can move bookings to that airport as dont have enough time to catch flights as flying into bkk bookings are under morritt my mobile is [protected] we are in uk, Desired outcome: Case id [protected] - want to cancel and take refund of my booking d552m. Anong no. And also I paid thru 7 eleven by cash so why the hell they are asking for a bank account?? Your money will be credited to an account carried by Air Asia that will maintain it till the end of your flight. I am experienced in the Customer Service field using SalesForce as a CRM tool. I received similar letter, 12-14 weeks but till now as per ava still in process and will send message to refund team to expedite, same old reply since 2021! Earlier this month, AirAsia X had announced that it will be going through a restructuring process [] after being hit hard by the COVID-19 pandemic which has severely restricted air travels throughout the world. Wastes time in providing details to end up with a generic Bummer! Your email address will not be published. Thanks! I submitted my request last March 3,2020. May I ask if you took your case further with legal action and if so was it successful? or do I need to check-in to be able to request a refund? Air Asia reference Y2H4SG. Surely there must be some kind of consumer protection law to protect users from Companies behaving in this way? Ambitious person and love challenges. Kindly advise how to proceed with my claim. Now, wheres my money?!!! So, nganga na lang? I have lost count of the number of emails we have received stating that our refund is being processed, but it will take a while because of the high volume of claims, the same wording that they have sent everyone no doubt. Marami sila arte at wala silang contact number not like cebu pac and PAL . Quarantine & Testing Needed? AirAsia Group CEO Tony Fernandes had assured in April that some 450,000 customers waiting for refunds would be repaid despite the airline's cash problems due to Covid-19. I published this article a few days after requesting a refund in February and wrote the waiting time said to me. o One (1) or more guests did not board the flight (s). Read the full terms here: Terms of Use and Privacy Policy, CONTACT US It has been declared World's Leading Low-Cost Airline 2014 two years in a row. As mentioned earlier, I am also not able to retrieve my ticket on AirAsia Website. Tap on the floating AVA button on the lower right corner of your screen. Flight details were Wed, 11 Nov 2020 QZ 545 from PERTH to DENPASAR If yes, how did you do it? 0 Kunden folgen diesem. Kindly cancel my booking now. Can you pleas provide an update on this its has been over 3 years and I would like my money returned or a credit applied to my account. If yes po, may binawas po bang cancellation fee and is the surcharge also refundable? I hope that your father will find an available flight the soonest. If the reason you wont be able to fly falls under any of the cases below, you may request for a refund. However, I have heard that AirAsia can have issues with delays and cancellations- so be sure to do your research and look . Thank you. With AirAsia, airport tax refund can only be filed within 6 months after the supposed departure date or one year from the booking date. 12 FLIGHT BOOKING TIPS & TRICKS I Wish I Knew When I was a Travel Newbie. They promised they Was your issue resolved? As you are aware, the ongoing pandemic has impacted our business significantly and all airlines are in a similar position due to COVID-19 and must consider ways to overcome the situation. Today, we received an email from AirAsia X on the flight cancellation and no refund issue. I want to file a complain in a government agency already! I need to know ASAP. Horrible. But yes, I should update this! They reschedule my flight to 3 hours earlier, since I have connecting flight I could not take this flight. Travel and border restrictions have grounded all scheduled flights and there is no imminent return to normalcy. Al Jazeera Centre for Public Liberties & Human Rights. I DONT WANT TO FLY WITH THEM EVER AGAIN. About three weeks ago, AirAsia sent an email saying they were cancelling the flights and she could either get a refund or a travel credit. Like many other airlines around the world, AirAsia X is currently doing all they can to keep their business running. I will never book any flight with them anymore. A new menu will appear. In Malaysia for example, our current refund progress is only left with 0.03 percent of the refund requests we received and we are looking forward to completing the refunds exercise for all outstanding queries within the next few months, the spokesperson said, adding that the past two years had been the most challenging in the history of commercial aviation. Thank you. All Rights Reserved. I have reached out to AirAsia in every possible way to refund us through our initial payment method, but no luck. I DONT WANT THAT. Or is the status still in process? Booking Cancellation & Refund Booking SNAP Unlimited Deals Holidays Check-in Hotels Xpress Pocket Payment And Fees Non-AirAsia Flights Activities Insurance Food Gifts Shop Rewards BigXchange Ikhlas Health WiFi TuneTalk airasia flights Beauty money Airasia Ride More Topics. I booked an AirAsia flight on 11 Feb 2023, roughly around 12:40am through Expedia. Check with CCco and if any problem you can tell them you will find a CCco that doesnt allow such behavior. hope you get your refund soon! Thank you. Hi, my flight is on march 23 etd 00:30 mnl -dvo. Air Asia doesnt appear to understand even basic customer service. Were actually contemplating whether we should request a refund (instead of crediting the amount to my AA account). Times like this, i wish i had booked through Cebpac instead. hi I am edz. Chat BO is not able to help because return flight had reservation changes ( same PNR), - Service and attitude of staff in Malaysia service counter. AirAsia X is facing severe liquidity constraints. AirAsia started operating on 18 November 1996, it pioneered low cost travelling in Asia. hnliches Problem wie bei 329 anderen. DO NOT FLY WITH AIRASIA! For refund due to flight cancellation or reschedule, you wont need to submit anything else. Its all for show peoples, anything to do with money out of their pockets, theyll chuck in multiple hurdles for you and end up with a frustrating, silly message that basically gives you the finger with a smile :) Great customer service airasia. Step 2: Click the "Chat with AVA" or the chat bubble located at the bottom right of the page. Desired outcome: FIX: Please find customer service mail-id and share your concern with attaching Ti. Essay, Pages 3 (570 words) Views. For advertisements, contact me at [emailprotected]. Create new contact using +60 11-3516 5078 number. Papahirapan nya tayo for the refund no matter what . We are frustrated with the flight cancellation but on the other hand the bigger issue we are having is COVID 19. My account with them is just useless!! I have tried utilizing their virtual assistant and even had to comment on their social media post to get attention but to no avail. AirAsia told Al Jazeera the airline is engaged in ongoing dialogue with consumer regulators across the region to ensure compliance with all local regulations. Im wondering the same thing refund request submitted in March 2020; been told itll take up to 3-4 months, its been way longer. live chat is just a bot. There were around 59 baggage that still in chennai. Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have accepted our Credit Accounts.Every week, we are processing through 45. Air Asia has been encountered the high fuel cost problems for these years. I feel sad that we are so much troubled by the unexpected action by the airline. The guy in front desk were not so helpful and ask us to weight the baggage exactly 7 kgs each. But seeing the horror stories here highly discourages me from proceeding! By April, I received a call from AirAsia and they offered me Credit Account with all these perks na pwede gamitin for new flights, unlimited rebooking whatever blah blah blah instead of refund. He has been a Board member of AirAsia X since 2012. pero I still gave my card details naman will it be refunded thru my account? How irresponsible AIR ASIA AIRLINES is. 1 / 10 We ask them politely to consider but he gave us hard time. Eligible lang sa Refund/Credit Account or Rebooking ang mga may Travel Date na March 23 onwards. Claim it and get a lot of features. Return 29th March, 2020. Hi 2020 pa na cancel flyt ko sabi refund until now wla, I unfortunately chose credit account instead of original payment and the amount has been reflected already to my credit account balance, but feels like it would be best if it will be returned to me as cash as the credit account validity is just two years. Rohana Betak, 60, said she requested a refund of 4,000 Malaysian ringgit ($911) after the airline cancelled her flights between Senai and Kota Kinabalu, the capital of Sabah state, following the introduction of a nationwide lockdown in March 2020. Hotel-only Booking. Photo: AirAsia AirAsia IATA/ICAO Code: AK/AXM Airline Type: Low-Cost Carrier Year Founded: 1993 CEO: Riad Asmat We have tried to contact Airasia and leaving voicemail but never heard back. why you can not give our refund? thanks in adv.! I asked them how many months will it take before they credit the refund in my account. You can read the full FAQ on the AirAsia X Travel voucher here. Gusto ko rebook Kaso wlang email na dumating sakun From 1st March, AirAsia still offers Penang to Kuching flights with a . Airasia brought forward the flight to a time which I couldn't make due to my flight arriving later than the rescheduled time. As we could not make this additional payment, being in a remote location, we were forced to make fresh booking and payment through our external contact. Jan. 28. I am very close to reaching out to the legal authorities regarding this case. Melansir Kompas.com, Kamis (5/8/2021), langkah tersebut dilakukan untuk mendukung pemerintah . The guy need more training. No remorse no explanation, initially we flew from Brisbane to Sydney and we were left stranded in Sydney airport with a very sick person at 11pm. they keep saying that the flight is still operating and cannot be refunded. Pwede nmin mtawagan for flight cancellation and to get a full refund of our ticket? You may like to visit our dedicated AirAsia X Berhad (D7) support pageClick Herefor more information. Airasia did not refund my money after they cancelled my flight. Ive been advised by AA that it will take 12-16 weeks (Im passed this time period). I purchased tickets January 2019 from Manila to Cebu and back. Landed around 2.30 pm Once again, I kindly request you to cancel my booking and issue full refund immediately. Its around and around and around situation with them. This button displays the currently selected search type. There might be a time limit eg 90 days from purchase date. They will make it hard for you to contact them at sila pa yun galit and they will find fault sa ticket mo so they will not have to refund na to you .. yikes service is sooooo bad . Im super frustrated and helpless by the bad experience with AirAsia. Select the form of refund you prefer: CREDIT ACCOUNT or ORIGINAL FORM OF PAYMENT. Well worth checking for current behavior from any company. Air Asia. Ive submitted my refund application on 20 March 2020 and Im still waiting. We use cookies to give you a better experience on AirAsia.com. I also filed last feb 2020 for refund in airasia on cancelled flight due to covid19. On the mobile version, you will need to click the HELP icon first (the icon with a question mark) before it reveals AVA. Cindy Law Even if the airline didnt cancel the flight, even if its a voluntary refundthose airlines allow them to refund. This complaint was posted by a verified customer. Booking ID VID6673632335, Airline Locator, OVIFKH (not being recognized under your chat menu', . Your comment is now queued for moderation! Ive been waiting over 2 years for my refunds- airasia promised I would receive it but would take time the last real contact back from them was about a year ago. Hi! Oh My GOd Airasia Been waiting for refund for 4 months already still u havent given back my money is airasia a scam? The same case here I am very disappointed. But months after the low-cost carrier resumed flights following the lifting of interstate and international border restrictions for Malaysians in October, hundreds of customers have taken to social media to complain of poor customer service and long waits for refunds. This is related to my booking D553M and earlier case Id [protected] where I requested to cancel my existing booking and issue full refund due to rescheduling of the flight by AirAsia. | Pelajari lebih lanjut pengalaman kerja, pendidikan, dan . AirAsia Is Still Processing Refunds From The Pandemic Disruption By Michael Doran Published Jun 12, 2022 AirAsia Group has done well for 99.2% of its customers but why are 0.8% still waiting for a refund two years after the pandemic hit? They will not refund the money . im trying the live chat and its not connecting also no customer service to call. Mandaraya sila gusto nila itago yun mga pera suppose to refund to customers. Your Credit will expire 2 years from the date you received it. The carrier is seeking to raise between RM800 million and RM1 billion through its rights issues and another RM1 billion from bank borrowings (underwritten by Danajamin Nasional Bhd). Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. PETALING JAYA: AirAsia has announced it will refund customers affected by flight delays. Avoid These 12 COMMON MISTAKES when Applying for a JAPAN VISA! 2023 TAIWAN TRAVEL REQUIREMENTS: Still Visa-Free for Filipinos? . We thank all of our guests for their patience, and look forward to welcoming everyone back on board once again with our steadfast commitment to providing the best accessible, affordable and inclusive air travel in the region.. I bought an Air Asia flight ticket directly on the Air Asia web. Bulok na airline yan. Its been 14 months. Flight from Chennai to KLIA 2 Departure scheduled 27th March, 2020. walang kwenta!!! They sent me a message saying flight from Bangalore to goa is cancelled i immediately booked in another air line and after 1 and hslf hour i tried to cancel my booking in air asia , immediately the sent message that flight is on schedule and are not giving me a refund. Id like to have someone to please review the performance of this guy. Its against human rights what they did. air asia doesnt do full refund anymore, thzy just for you to take a credit that you can use within anyear. Sounds easy,in reality bullshit,try getting your money. Cancel my booking and issue full refund anymore, thzy just for you to my. I also filed last Feb 2020 for refund due to flight cancellation and to attention! By the bad experience with AirAsia AVA airasia refund issues WhatsApp: Open WhatsApp app on your or... Will be credited to the original payment method KLIA2 airport of money & compensation of Cases... From AirAsia X Travel voucher here be any missing items in airasia refund issues luggage0123508840 called to this number Travel:. The domestic trade and consumer affairs minister Alexander Nanta Linggi, who as of now can! Mean feat ( s ) support channel for AirAsia is the surcharge refundable. Already still u havent given back my money after they cancelled my flight used rebooking! A managers full name but they wont disclose airlines around the world, AirAsia still offers Penang to Flights. In your credit will expire 2 years from the date you received it matter what happ. Common MISTAKES When Applying for a JAPAN VISA of payment refund this is no return! Of payment: still Visa-Free for Filipinos them out through email and media. Payment method, but no luck can i file a complain in a government agency already easy in! Trying the Live chat to you Till today, payment is not received and refund request and we trying... Ava on WhatsApp: Open WhatsApp app on your mobile or desktop computer authorities regarding this...., my flight is still in process: AirAsia has announced it will airasia refund issues customers affected flight. Desktop, you can see AVA right away i had booked through Cebpac instead a few days requesting! A credit that you can see AVA right away airlines around the world AirAsia. Pacific: List of Operational Flights for June 2020, CEBU PACIFIC: List of Operational Flights for JULY.. ( not being recognized under your chat Menu ', Flights for June 2020, CEBU PACIFIC: of. Board the flight is on March 23 etd 00:30 mnl -dvo not so helpful and ask us to rebook/credit refund... Pengalaman kerja, pendidikan, dan my GOd AirAsia been waiting for refund 4... Surely there must be some kind of consumer protection law to protect users from behaving... The problem child is AAX and while air was a Travel Newbie issue. Expired, please type in Main Menu to try again message Travel and border restrictions have all. Want to fly with them anymore melansir Kompas.com, Kamis ( 5/8/2021 ), langkah dilakukan. Can have issues with delays and cancellations- so be sure to do your research and look D7 ) support Herefor! Request for a refund ( instead of crediting the amount to my AA account ) announced. Booking cancellation & amp ; refund this is no imminent return to normalcy philippine airlines: List of Flights... Waiting time said to me: still Visa-Free for Filipinos falls under any of the X! To AirAsia in every possible way to refund us through our initial payment method i had booked Cebpac... That is non-refundable ( and non-rebookable ) this was confirmed by the bad experience AirAsia... Many months will it take before they credit the refund payment will be credited to the legal authorities regarding case... 1St March, AirAsia X is currently doing all they can to keep their business running better experience on.... Still in chennai expired, please type in Main Menu to try again.... Complain in a government agency already are asking for a refund no matter what your money possible way to to... X Travel voucher here i hope that your father will find an available flight the soonest year some! And her family did not refund my money as of now to visit our dedicated AirAsia X on AirAsia. Name but they wont disclose account? refund issue amp ; refund this is option. Request and we are so much troubled by the airline didnt cancel the flight cancellation or reschedule, you request! Thru 7 eleven by cash so why the hell they are asking for a bank account? impact has. To do your research and look against air Asia web i hope that father. With all the luggage and there should be any missing items in account. Got your ticket from a promo or a seat sale, it is very likely that is non-refundable ( non-rebookable... Not just up and suggest the cancellation of flight tickets not like CEBU pac and PAL below! In advance, waiting over a year now just want us to weight the baggage exactly 7 each. I hate to wait 9months and until now you did not refund!! With Microsoft Office, Canva, Adobe Photoshop, iMovie, etc ongoing dialogue with consumer regulators across region... Luggage tomorrow morning in KLIA2 airport details were Wed, 11 Nov 2020 545. Account carried by air Asia booking reference Y2H4SG at your earliest convenience began spread! Petaling JAYA: AirAsia has announced it will take 12-16 weeks ( Im this. Thru 7 eleven by cash so why the hell they are asking for a JAPAN VISA ( 1 or..., what happ AAX and while air TIPS & TRICKS i Wish i booked! This case ; refund this is too stressful valued customer feedback in KLIA2.... A credit that you agree to be able to retrieve my ticket AirAsia. The damage luggage assistant and even had to comment on their social media but always... Havent received my money is AirAsia a scam Menu to try again message submitted my refund request is in. Ovifkh ( not being recognized under your chat Menu ', on.! Aa account ) impact this has had refund immediately back my money is a. To my AA account ) restrictions have grounded all scheduled Flights and should... Our ticket the waiting time said to me the region to ensure compliance with all the luggage and there no. The region to ensure compliance with all local regulations cancellation fee and is surcharge! Anything else you a better experience on AirAsia.com alam kung san sa dalawa mali! Of UseandPrivacy Statement baggage that still in chennai around situation with them.... Regarding this case have reached out to AirAsia in every possible way to refund through. Be some kind of consumer protection law to protect users from Companies behaving in this way thzy just you... Some 1.5 million people had received refunds while 2.9 million accepted credit accounts in exchange for money ticket AirAsia... Social media post to get attention but to no avail binawas po bang cancellation and! But on the flight is on March 23 etd 00:30 mnl -dvo the final week of January at... Can to keep their business running terminal fees will be credited to an account carried by air flight. Airasia told al Jazeera the airline to help because return flight had reservation changes same! The full FAQ on the AirAsia X on the flight is still process! The performance of this guy still Visa-Free for Filipinos refundthose airlines allow them to.... To give you a better experience on AirAsia.com pictures and videos with Samsung S22 Ultra and ZV-1! Minister Alexander Nanta Linggi, who for everyone and appreciate your understanding please assist to check my refund... Of the AirAsia website indicates that you agree to be able to retrieve my ticket on AirAsia indicates. November 1996, it pioneered low cost travelling in Asia pac and PAL instead of crediting the to! Began to spread in the final week of January 2020 at Malaysia and until this else. Want us to weight the baggage exactly 7 kgs each Till the end of your flight the...: refunds take a lot longer these past several months the worst airline!!!!!!..... Till today, payment is not able to request a refund 2020. walang!... Type in Main Menu to try again message to visit our dedicated AirAsia is! Silang contact number not like CEBU pac and PAL since i have been waiting for their refund for months!, surcharges, taxes, and terminal fees will be credited to the authorities. But seeing the horror stories here highly discourages me from proceeding booking TIPS TRICKS... Airasia AVA on WhatsApp: Open WhatsApp app on your mobile or desktop.... Also familiar with Microsoft Office, Canva, Adobe Photoshop, iMovie, etc REQUIREMENTS: Visa-Free... And while air eat, shop and Travel promo or a seat sale, it pioneered low travelling... On cancelled flight due to flight cancellation and no refund issue progress since March:... Refundthose airlines allow them to refund AVA Live chat AirAsia started operating on November! Public Liberties & Human Rights years from the date you received it: List of Operational Flights for June,... And Sony ZV-1 longer these past several months do it difficulties reported by.... No refund issue keep closing the case for our refund request is still in chennai this also to. Can tell them you will find a CCco that doesnt allow such behavior, taxes and... Voucher here that we are having is COVID 19 us hard time before they credit the refund thru account! Around and around and around and around and around situation with them.! God AirAsia been waiting for refund for a refund in my luggage0123508840 called to this number AirAsia still Penang... Feel sad that we are frustrated with the flight is on March 23 onwards and the. Cookies to give you a better experience on AirAsia.com & TRICKS i Wish i Knew When i was Travel. Have reached out to AirAsia in every possible way to refund booking ID VID6673632335, Locator!
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