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Your Personal DataThe personal data that we collect and process about you. Fully qualified pension actuary and CFA charterholder. and how we protect it, how long we keep it for, what rights you have, how you can make a complaint, where we got your data from and whether we have carried out any Automated Decision Making or Profiling. If your company pension scheme is administered by Mercer and this pension is not yet in payment, you should have received documentation from Mercer that provides you with a dedicated telephone number. I am an adviser. Group Contacts. 4. A core team of experienced consultants and analysts is supported by specialists in manager research, pension strategy, investment operations, and more. 1. An example of this is the Pension Decision Service through which your members can access a financial adviser to help them work through, understand their options, and devise a tailored way forward. Processing Any set of actions which is performed on Personal Data such as collecting, recording, organising, structuring, storing, altering, retrieving, using, disclosing or destroying. A core team of experienced consultants and analysts work together to provide clients holistic advice and continual guidance. You can find more information and the forms to applyon our claiming financial hardship page. Whether its our global teams to handle big-picture strategic issues or our regional teams to handle local regulations, were able to provide solutions that scale to our clients needs. See: www.ico.org.uk for more information. If you are an active or former employee and have questions regarding youremployer health or retirement benefitsadministered by Mercer, or simply need assistance accessing your online account forMercer BenefitsCentral or iBenefitCenter, please call us at 1 888 434 1144. Contact Us. For example, we have service providers who provide / support 'cloud based' IT applications or systems, which means that your personal data will be hosted on their servers, but under our control and direction. The CISO office does this by developing, monitoring and reviewing our information security framework policies and standards. Succeeding in this landscape requires an agile strategy and process that can dynamically react to market conditions and seize opportunities while managing risk and cost. To comply with legal and regulatory obligations. We will only collect your personal data where it is relevant for the purposes set out in Section 2. In the event you wish to get in contact with the Fund you can contact the Pensions Administrators by mail, email or by calling the number below: Ford Salaried Contributory Pension Fund Mercer Limited Leatherhead House Station Road Leatherhead Surrey KT22 7ET Email: ford_pensions@mercer.com Tel: 01372 200320 (or +44 1372 200320 from overseas . Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. We may amend this Notice from time to time for example, to keep it up to date, to comply with legal requirements or changes in the way we operate our business. Were eager to speak with you. We use your personal data to: verify your identity (including sanctions check); implement a pension scheme; calculate and process payment of benefits; to respond to and manage change of address/name, transfers, contributions, divorce, death, bankruptcy etc. Update your expression of wish. Together, were redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. to protect the rights of another natural or legal person. We, us JLT Benefit Solutions Limited. Mercer employee financial wellness programs help employees reduce financial worries while employers increase workforce engagement and productivity. If you have any questions about your pension plan, or using Mercer OneView contact Mercer's JustASK member helpline at the link below: linktr.ee/JustASKMercer PLEASE NOTE: If you are a 401k participant and need to contact Transamerica, please call us at 800-685-6474 for assistance. Log on to www.pensions.uk.mmc.com if you want to review or change the way your savings in the Fund are invested A guide to help you understand your options 4 Designed & produced by Mercer Limited12763_19 FURTHER INFORMATION You can find details of your Fund benefits by logging into Mercer OneView, which is a secure, internet-based service However, the income you get is likely to be reduced, as youre taking it earlier than the normal pension age of the scheme. Securities, when presented, are offered and/or distributed by Empower Financial Services, Inc., Member FINRA / SIPC.. EFSI is an affiliate of Empower Retirement, LLC; Empower Funds, Inc.; and registered investment adviser, Empower Advisory Group, LLC. If you are amember of an Associationand are interested in enrolling in coverage or have questions regarding your currentprofessional liability, life or health policiesoffered through Mercer, please call us as at 1 800-503-9230. If you would like further reassurance, you can check with Mercer the scheme's administrators, or contact Smiths Pensions . Update your bank details and view your pension. To do this you will need your welcome letter or email. How we can help. your dependants, nominated bene_ciaries, power of attorney etc. So weve created this Fair Processing Notice to provide you with a clear explanation of when, why and how we collect and use your personal data. A core team of experienced consultants and analysts is supported by specialists in manager research, pension strategy, investment operations, and more. Mercer Super Trust is part of Marsh McLennan, a leader in risk, strategy and people, helping clients navigate a dynamic environment through four global businesses. 'MERCER' is a registered trademark of Mercer (Australia) Pty Ltd ABN 32 005 315 917. Contact us. Take the leap and start a pension account today Fill in an application form to get started. Go to section. If you are a401k participantand need to contactTransamerica, please call us at888-976-8159 for assistance. Mercer can help design, plan, optimize, and manage customized defined contribution programs globally and locally. About. fund manager, product provider) outside of the UK that you have selected. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. This Video is unable to play due to Privacy Settings. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. This Video is unable to play due to Privacy Settings. 2. UK Pension Plan. The Registrar of Pension funds provides a central database on the FSCA website to assist members of the public to ascertain through the search engine if there are any unclaimed benefits due to them. Heres how to contact us Monday to Friday 8 am 7 pm (AEST/ AEDT). JLTBS always take steps to ensure that any international transfer of information is managed carefully and in accordance with data protection law to protect your rights and interests. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. - please speak to Mercer to find out how (see below). You are unable to nominate a binding beneficiary online. Once youve activated your online account, you will then be able to log in using just your email address and password. PO19 3HF. Our investments team examines the major and minor asset classes and market/return drivers to create an optimal strategic plan to meet surplus growth objectives with an appropriate risk profile. Pension; Bank account information; Other fiancial information e.g. Outside Directorships & external business interests. Under Section 35 of the Pensions Act 1995, as amended by the Pensions Act 2004 and subsequent legislation, the Trustee is required to prepare a Statement of Investment Principles governing the investment decisions for each of its pension schemes. (Bloomberg) -- Australia's corporate regulator has launched its first court action against greenwashing, accusing pension fund Mercer Superannuation Australia Ltd. of misleading investors in the marketing of some sustainable products. You can contact your Pension Representatives at 1-855-394-4747 - Option #1) Monday - Friday 8:00am - 5:00pm (CST). To reflect this, weve put in place a clear chain of responsibility when it comes to security. Sustainability is driving business change, Visit our ESG hub for all of our latest thinking, ESG is not a destination, but a pathway to a sustainable future, Responsible Investing for UK Pension Schemes. Want to contact Mercer Super? If you cannot find this, please complete our contact us form here. Estimate your retirement wealth. Be a part of our global team dedicated to building brighter futures for employers and their people. Notice This Fair Processing Notice. Please consider the Product Disclosure Statement, Product Guide, Insurance Guide, and Financial Services Guide before making a decision about the product, or seek professional advice from a licensed, or appropriately authorised financial adviser if you are unsure of what action to take. The trustees of our defined benefit pension schemes, the Smiths Industries Pension Scheme and the TI Group Pension Scheme have appointed The Tracing Group to help locate pension scheme members they have lost touch with. Disclaimer: This content has been prepared and sent on behalf of Mercer Superannuation (Australia) Limited (Mercer Super), ABN 79 004 717 533, Australian Financial Services Licence #235906, the trustee of the Mercer Super Trust ABN 19 905 422 981. We will obtain your consent before collecting and/or using any Special Category Data, where your consent is required under data protection law. Mercer Super Trust offered "Sustainable Plus" funds that . The Video could not be loaded because the privacy settings are disabled. If you have any query, complaint or concern about how we use your personal data, please contact us in the first instance and we will attempt to resolve the matter as soon as possible. We provide information and services to members through a variety of different channels, tools and technology to help you drive engagement and reduce your costs through increased self-service. You can ask to obtain a copy of, or reference to, the safeguards under which yourpersonal data is transferred outside of the UK. Speak with a Mercer consultant We're eager to speak with you. Once youvelogged inyou will be able to see your balance on the homepage. Me. You can contact us using the following details: For more information on how we handle complaints and timelines, please check out ourComplaints Management Procedure. You also have a right to lodge a complaint with the ICO at any time. We have set out the legal basis we use for collecting and using your personal data below. We put your financial well-being and future security first. Where we rely on our legitimate interests to obtain and use your personal data then you have the right to object if you believe your fundamental rights and freedoms outweigh our legitimate interests. Wherever possible, you should take steps to inform them that you need to disclose their details to us, obtain their consent to do so and identify us as the party with whom you are sharing their information. Were eager to speak with you. Bringing together the best of Mercer with the aim of creating greater value and improved outcomes for both sponsors and for members. Mercer, a big player in the pensions sector with dozens of offices in the UK and abroad, handles workplace pension schemes for some of the countrys best known businesses. Mercer Retirement Plan Administration delivers retirement benefits in a way that produces measurable outcomes, tied to your strategic business goals. reshape retirement and investment outcomes, and unlock real health and well-being. We can then unlock your account manually. The Video could not be loaded because the privacy settings are disabled. To calculate and process payment of benefits; to respond to and manage change of address/name, transfers, contributions, divorce, death, bankruptcy etc. If you receive a pension from a company pension scheme paid by Mercer, please call 0345 602 4710. Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. Making a complaint is simple, easy and free. You will, of course, need to give some other basic personal details, but your NI number is your unique identifier to allow companies and the Government to find old pension contributions. Head Office Media Investor Relations Shareholder Services Pensions. Anyone managing a retirement plan today faces persistent risks and evolving realities: market volatility, uncertain liabilities, shifting regulations, and pressure to reduce expenses and contributions. Explore Mercer's latest thinking to see how we're helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. If you dont know the pension providers details, ask your previous employer they should be able to provide these. JLT Independent is a specialist broker catering to clients in product lines like energy, Credit & political risks and cyber insurance. You might be able to start receiving an income from it at age 55. Access the Scheme's documents library. Transfers to Service Providers outside the UK are protected by prior due diligence and contractual commitments such as signing the Standard Contractual Clauses and, where available, further assurances such as certification schemes. Our latest announcements and press releases, both global and local. How do I contact Mercer pensions? /content/mercer/global/all/en/contact-us.html, https://www.mercer.us/our-thinking/wealth/defined-benefits-q-and-a-richard-mcevoy.html, /content/mercer/global/all/en/our-thinking/global-pension-buyout-index.html, https://www.mercer.us/our-thinking/wealth/db-pensions-and-the-emergence-of-big-bang-strategy.html, Diversity, Equity and Inclusion in investments. Update your contact information. This transfer will be necessary for you to enter into the contract or for the performance of that contract between you and that third party. Please provide your details below. Also referred to as a Privacy Notice. make up a larger share of future pension-risk activity. A rolling five-year Business Plan (investing over 10m in the last three years) evidences our investment in the underlying technology solution and the delivery of innovation to ensure our offering is sustainable and future-proof. If you receive a pension from a company pension scheme paid by Mercer, please call0345 602 4710. You must instead post it to us at: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001. Where your personal data is no longer required we will ensure it is either securely deleted or stored in a way which means it will no longer be used by the business on a day to day basis. Other companies in theJLT Employee Benefits Group are not authorised and regulated by the Financial Conduct Authority. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. Your members being able to run transfer values and retirement quotes as often as they like, as well as avoid the need to send original certificates because of our online verification capabilities. Please note, you will be prompted to first login if you click this link and then taken directly to the Personal Details page. The partnership has gone live and already involves more than 1,000 clients. Within the Chair Statements, where applicable, you will be able to view details of the costs and charges for the relevant scheme's defined contribution funds. Australia's corporate regulator launched legal action against pension fund Mercer Superannuation on Tuesday, accusing it of misleading members about the sustainability of some of its investment . Mercer can help defined benefits plans manage persistent risks, such as market volatility, uncertain liabilities, and pressure to reduce expense and contributions. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. If you have a defined benefit pension, you can usually begin taking it from the age of 60 or 65. Contact Mercer with questions and feedback. Yes! In 2019, Morneau Shepell Inc. acquired the US Mercer large market health and defined benefit (DB) pension plan administration business. Mercer: You are contracted and paid to administer our pensions. Resources: Leading in the New Shape of Work. Address (including postcode). The Pension benefit gives you access to Mercer Master Trust (MMT), a defined contribution pension scheme. In order for your nomination to be binding you must meet certain requirements; these are detailed at the top of theBinding death benefit nomination form. However, you should be aware that if you choose to withdraw your consent to collect or use Special Category data then we may be unable to continue to provide services to you. You can update these details on Member Online on thePersonal Details page. You can nominate a non-binding beneficiary on Member Online on theBeneficiary page. Contact Us | Mercer Get in touch with Mercer today! The Trustees of the UK pension schemes below are required to prepare a yearly Chair's Statement and/or publish their Statement of Investment Principles/Implementation Statement. There are two plans to choose from within each retirement system: Plan 2 or Plan 3. Get assistance with your health or retirement benefits administered by Mercer in your region US, UK, Australia. Please contact AFCA for more information on their requirements and time limits. To administer serious ill health and ill health retirements. Mercer Super Trust members General enquiries: 1800 682 525 Calling from overseas: +61 3 8306 0900 Write to us: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001 Pension members General enquiries : 1800 671 369 Calling from overseas: +61 3 8306 0906 Can I find my pensions using my NI number? For further assistance with defined benefit requests, please contact Morneau Shepell directly at 888-867-5993 or askus@morneaushepell.com. Subscribe now. How do I find out if I have a pension from an old job? Sandvik Pension Plan 2001 (PDF document, 292 kB . Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. | Learn more about Matt McDaniel . The low growth environment poses retirement challenges for both employer and employee, spurring innovative ways to achieve success. Together, were redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Write to us: Complaints Officer Mercer Super Trust GPO Box 4303 Melbourne VIC 3001, For more information on how we handle complaints and timelines, please check out our, If youve made a complaint and youre not satisfied with the response you can refer your issue to the, You can find more information and the forms to apply, Australian Financial Complaints Authority (AFCA. Lodge a complaint with the ICO at any time directly at 888-867-5993 or askus @ morneaushepell.com will! 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