the truth about thumbtackthe truth about thumbtack

In general, reviews from Thumbtack customers are very positive. This is unethical business practices.- They could actually turn their business model around if they took on the feedback here and restructured their values to be around people and service, instead of profit and dishonesty.- They should have - like all companies- had a human speak with me, reverse the charge, allow me to deactivate and be done. Thank. Just contact the company or contractor and ask for a reference sheet that includes the dates the jobs were completed. Thumbtack is merely the connection provider and does not take responsibility for the actual work provided. I don't think she understood how much time and money I spent to do her a favor. Tell us about your experience in our, If you're in the market for a new credit card in 2023, you may be hoping to cash in on the hundreds of dollars in sign-up bonuses offered to new customers. Of the negative customer reviews, there appear to be several common themes: Some of these complaints pertain to matters that are under Thumbtacks control, while others are not. Thumbtack - they refused to help and protect me. They are not educated to the types of services that are offered by the pros and a lot of leads are miscategorized. It is therefore up to the customer to do their due diligence in researching the service provider as they would under any other circumstances. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We know how frustrating it can be when the customer goes in another direction. Somebody needs to stop them and sue the $#*! When it comes to having a license, it's up to each professional to determine what licenses are necessary and follow their local, state and federal laws. Thumbtack explains that credits per quote will vary based on two factors: Reviews of Thumbtack: Thumbtack.com Complaints. Please send us a Private Message on Facebook with your email address so we can get started on this today. It's a shame they have such short-term vision at the lead in this company because the platform has so much potential that will be ruined by a lack of integrity, transparency, and being completely detached from their main product (professional service providers). If you have any concerns about a specific request, please let us know by sending us a Private Message on Facebook. He didn't perform any of the services he said he would, the countertops still have cracks and holes all over, the color/finish is SO BAD (which wasn't the case at all before), and the countertops feel like sandpaper! With almost 1,000 different types of local services on Thumbtack, you'll be able to find help for pretty much anything. Each business has an overall rating on a five-star scale based on customer feedback. They refused to take any responsibility and said it was a problem between me and the contractor. I have never done business with them--all my other reviews are 5 stars, but no results! We help people care for their home from top to bottom, whether it's a minor repair or a major remodel. Thumbtack - Customer service. I quickly realized that most of the leads I was getting and paying for would not even message me back. Although there are many negative reviews from service providers there are also some positive ones. Today, people use Thumbtack to manage their homes. Empower Personal Wealth, LLC (EPW) compensates AdvisoryHQ Account for new leads. Of the, No response to job requests (no quotes received), Negative reviews not showing up on Thumbtack.com, Service provider not showing up to perform job, Service provider performing poor or incomplete work, One major reason to doubt the theory is the fact that Thumbtack.com has raised more than. Overall, in answer to the question, Does Thumbtack really work? from a customer standpoint, yes it does. To learn more about Top Pro status, visit the website. I've hired people on Thumbtack and it's gone well, but from the pro standpoint it really sucks. Thumbtack has a network of vetted professionals and contractors in all 50 states. I waited for four weeks till I cancelled the order and asked for a refund. Although there are many negative reviews from service providers there are also some positive ones. Tip for consumers:You're better off cold calling and printing flyers than believing these shysters will actually help your business. Hi Quyen. I completely recommend Thumbtack. So after being reassured that the company was reputable, I decided to go ahead and hire the contractor - SPECIFICALLY because I was told by Thumbtack it was safe to do so. Need to file a complaint? Most customers will look at quotes if they are serious or just shopping. Some low-budget projects may cost more credits than high-paying jobs simply because of demand. SCAMMERS! For the price they charged I didn't receive any normal feedback. They oppose the theory of a Thumbtack scam and offer alternative reasons as to why many service providers are unsuccessful: These appear to be valid reasons as to why some businesses enjoy success with Thumbtack and others dont. I finally had to call in and ask THEM to do it manually. 700 in labor and close to 300 for gas. I spent 1200.00 on leads. Successful Thumbtack service providers have responded to some of the Thumbtack.com complaints. I tell them yes, I can do the project and set up a time to meet with them. They sometimes refund these poor quality leads, but admonish you, stating that you are paying for the *opportunity* to match up with new clients. Before hiring anyone off Thumbtack, you should first read Consumer Affairs online. Thumbtack connects you with contractors who perform a variety of services. The American Polygraph Association is the world's . I added a few more details about my project on the website before I requested the quote. The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. Copyright 2022 Consumers Unified LLC. Once youve created an account, you can also browse popular services. I never get qualified leads for my dance studio or me marketing company. Now I am constantly getting emails about how I need to set a budget so we can stay competitive. Common complaints are the cost per lead and lack of conversions. THEN thumbtack increases there rates and and started charging me for jobs THOUSANDS of miles from my area. However, this does cause an imbalance in percentage cost per lead. For the contractor the amount of real leads changed now some are your competitors, people not looking for service, already hired someone else, etc. Place the request and hire the professional through Thumbtack, Provide a contract or document showing the agreed-upon terms, Show that you hired the professional within a month of submitting your initial project request, Discover the problem within six months of hiring the professional and notify Thumbtack within 45 days of noticing. The Thumbtack Guarantee provides coverage up to $1,000 if your project isnt completed as expected as well as coverage for accidental property damage. After a pro has responded, you can. You can't reply to the automated emails, they get bounced back. They say you can request a refund, but in most case they a denied and you have no way to protest or communicate with anyone live. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. Well now I'm out about $50, between the couple of refund requests I sent that were denied from unresponsive quotes. I sent tons of pics/videos of the before/after countertops. All leads on Thumbtack are fake with fake phone numbers and addresses. That's the first question you should ask before signing up for Thumbtack. Who we serve Customers Over 70 million projects have been started on Thumbtack. Thumbtack helps you compare options, read reviews and see pricing. Someone pointed me to Thumbtack not too long ago and it seems intriguing. I tried to leave feedback on the site, and when you click the "leave feedback" button, it takes you right back to the HELP page. What are you doing there? You'll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. This is why you can view the details of each request before you send a quote and introduce yourself to the customer. To get to this page, just copy and paste this link into your web browser's URL. Overview: Is Thumbtack Legit? I made my account and was able to view opportunities and even got a lead! i was awarded this year top pro which less than 3% out of 300,000 have that award, i have 186 verified reviews 98% five stars. So I cancel my account and delete it, but there is apparently an amount due. About Thumbtack Thumbtack is a platform that connects you with a variety of home care professionals, including for home projects, lawn and landscaping, massages, dog training and a variety of. Just their people are "training", and call back at business hours. Unsubscribe at any time. So I naturally tried keeping my calm and reaching out to Thumbtack. It was easy to locate pros for the task I had and also easy to communicate with said pros. The companys investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and Capital G, among others. Thumbtack is a platform that connects you with a variety of home care professionals, including for home projects, lawn and landscaping, massages, dog training and a variety of other services. Conclusion: Is Thumbtack Legit or Is Thumbtack a Scam? See their reviews & get quotes today. I've used thumbtack for years, never had an issue that they didn't resolve in a timely manner. Stay away, unless you are a handyman or clean houses. Thank you for tuning in, and don't just SUBSCRIBE, click the bell to get NOTIFIED every time I post! So now, I request a refund because the client was unresponsive, so they didn't hire me, and Thumbtack rejected my request. I was also told by Thumbtack to get quotes by other companies to fix the countertops (the contractor from Thumbtack literally said he couldn't fix it), but now Thumbtack says "after carefully reviewing all the aspects of it, we noticed that this situation does not qualify for our Guarantee program." Some service providers claim to have proof of a Thumbtack scam (i.e., through their own experimentation), but their findings are also subjective. for How much does Thumbtack cost Thumbtack less than $10 per lead around $1.50 when a potential credits 60 . Customer Reviews: Does Thumbtack Really Work? Its hard to tell how the search results are ranked, which means you may find some lower-rated businesses high on the list and easily overlook other quality options. Use to be a Great lead producing platform. BBB is here to help. They're open to changes in your lead to fee ratio if you communicate. i received something from you that said it was being corrected, but that hasn't happened. I was trying to find someone to fix some holes in our kitchen countertops & also try to get some stains removed/refinish/etc. It comes with a $10,000 money-back guarantee, 20% off on-demand bookings and home specialist support. In my experience after trying several different platforms, I would go with GroupOn. Unsubscribe easily. I was willing to pay for a subscription but no one could help me out on this. The letter you received from Thumbtack regarding this was (as usual) not fully truthful. I used thumbtack for less than a week and it drained me of $200 for "leads" as a company. Thumbtack vets contractors who appear on its site. Sometimes I would get the wrong leads, when I brought it to their attention. You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. They rectified the situation. Thumbtack IS AN ABSOLUTE SCAM. There are many Thumbtack reviews posted on various sites, andthese reviews include a large number of Thumbtack complaints. Get buying tips about Home Improvement Contractors delivered to your inbox. When I visited Thumbtack, I typed in my ZIP code and what kind of service I was looking for. Bots which send you articles that are unrelated. It wasn't much better as a user, either. Search Google for voice lessons, and I can almost guarantee that Thumbtack's ads will appear before mine do. Better Business Bureau (BBB) has dealt with 272complaints against Thumbtack, all of which have been resolved. S. G has an amazing point, and Thumbtack is a great introduction site. Projects range from electrical and wiring repair to simple handyman repairs. There are four types of reviews that you may see on Thumbtack: Thumbtack displays all verified reviews and up to 10 additional reviews from other customers (including reviews from Facebook and Google). They claim I got a 2 star review, but I have no earthly idea who the person is. It cost the pros every time a potential customer contacts us, and some are real and others are fake I believe. It does work much of the time. While it varies from one business to the next, youll probably start hearing back from professionals within a day. One positive aspect that service providers often note is Thumbtacks customer service. You can even pay me, I don't want to. Thumbtack - Company itself. assured me they could and would help remedy the awful situation. It's important to us to obsess about answering our customers and professionals questions and concerns within a timely manner. Until I went to the app and said that my account was deleted. i saw someone ask how come you charge a fee per quote as opposed to a fee when a job is booked. We have a lot of customers that come to Thumbtack and hire professionals to help them complete their personal projects. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. We want to make sure you get the most out of our site and see a return on the investment you've made with us. Someone I would not hire, ever. Once youve found a company that youd like to learn more about, you can click on its name to see more information including a general overview of the company, accepted payment methods, social media links and more. Our team will follow up with you within 2-3 business days to help. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. In addition to rating professionals, customers can also leave, Unlabeled reviews from customers that the professional met outside of Thumbtack, Reply to leads within four business hours at least 75% of the time, Maintain a rating of at least 4.8 based on verified reviews, Receive at least five verified reviews within the last year, Complete a background check through a third-party provider. Often, the person is merely tire-kicking, or has some other agenda. Contractor pricing varies based on the service and your location. Additionally, the BBB has given Thumbtack an A+ rating. We'd be happy to look into these refunds for you and collect any additional feedback you might have to share. Companies are reevaluated twice a year during January and July. Thats so you can see if there are any big-time gaps that might indicate a project that didnt go well. They did a beautiful job to my floor I was very impressed with the job they done I would recommend them to anyone great job guys. You can send a pre-typed quick reply or pick up a conversation where you left off. Also de-activating the account is a nightmare. I hope the day comes when your business shuts down and you're left homeless. Some projects are just too big to tackle on your own. Out of the number of direct leads that come to me 1 in 10 are legit. Through the Thumbtack app, people can effortlessly care for their homes confidently knowing what to do, when to do it, and who to hire. Thumbtack is free to use once you sign up. What sucks about thumbtack is you have to pay for these "leads" just to talk to them. refund? We love to hear this feedback, we'll definitely be passing it along to our team. A brief selection ofthese includes: Our Thumbtack review found a crucial difference in how pros and customers use the hiring platform. I contacted Thumbtack. To start, you type in what service youre looking for and your area code. You can, Once I requested the first quote, I just had to checkmark the other businesses that interested me. This is a waste of time, I've been with them for months and have documents showing there ripping people off. Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. Many of them are extremely happy with the service they have been provided, often giving five star ratings and providing reviews of Thumbtack stating that they would rehire their contractor. Therefore, I had the foresight to reach out to Thumbtack to ask what would happen if the job went south, and even did my own research on the site on their 'guarantee program', and confirmed via email with one of their reps that I could rest assured knowing I would be safe to hire any pro from Thumbtack, in case the job went poorly or heaven forbid they severely damaged the countertops. Through the Thumbtack app, people can effortlessly care for their homes confidently knowing what to do, when to do it, and who to hire. Do not use as a contractor or consumer. When our professionals come to Thumbtack to meet new customers, we know how important it is to receive requests that can help them expand their clientele. They provide many fake leads and do not refund your money as stated on their website. Effective Jan. 2023. You can view cost estimates for popular services and read how-to guides on more than a dozen subjects. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Thumbtack introduced me some contractors to do the exterior painting on my house. Theres a lot of potential to expand your clientele, but sometimes it takes some tweaking to your profile and quotes to increase your response rate. Hi David, thanks for your feedback. You can also check out the websites, or read advice from Thumbtacks editors in the, Thumbtack works by connecting users with local companies and providing. Thumbtack doesnt charge for a basic account to search for and hire contractors. While many of the Thumbtack.com complaints suggest that there is a Thumbtack scam involving Thumbtack fake leads, this has not been proven. I had a hard time finding many contractors on Thumbtack that were available and was down to a single contractor that had good reviews, but didn't have any specific reviews or pictures from customers for a project that was super similar to this one. As a matter of policy, BBB does not endorse any product, service or business. No help from them if you have an account issue. Pissedconsumer.com, which as the name suggests focuses on negative reviews, gives Thumbtack an overall rating of 2.1 out of 5 based on 1,638reviews. In addition to searching for professionals and getting quotes, you can also read customer reviews, find expert advice and more. We wish you the best of luck with growing your business. No one could explain why they did so. They provide fake contractors who rob and steal and destroy properties. | What You Need to Know about Thumbtack.com Complaints. We're here to help increase your hire rate. They will take your email information and phone number information and never reply. (Services, Alternatives, & Review). What kind of company is this?- This is the definition of a scam, unethical business. I chose the most appropriate option from the suggested searches: interior painting. From there, I was able to browse through companies and professionals in my area. Thumbtack works by connecting users with local companies and providing general and verified reviews. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. i haven't had a thumbtack post for weeks. They can review each request and have the option to submit a quote. They did not show up. Evidently there are many dissatisfied customers. Hey everyone! No space to leave feedback. Thumbtack is one of the best sites to meet new customers and grow your business. Thumbtack has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases. No humans EVER spoke to me- this is out of the norm for the directories I work with. Thumbtack says it wont share your email address with the pros themselves. These people will scam you. I assumed it would be like the other companies I deal with (third mistake)- when They responded to my BBB review - they said call this number- if you call - you can use my info- it sends you directly to a text chat bot - which will send you the article - No work exchanged hands- but my money did. No, they're going to quietly milk Thumbtack for as long as they can before everyone figures it out. The CCB told me the contractors had no license to operate. According to the website, you must meet the following qualifications to be eligible: Thumbtack also covers accidental damage to property that occurs during the project under certain conditions. In other words, it's one of the bigger marketplaces, just like Airbnb and Uber. Worst customer support ever Thumbtack is a technology leader building the modern home management platform. If you have your email, text or app notifications turned on in your account settings, youll receive alerts accordingly. After youve hired a professional, you have additional protection with Thumbtacks money-back and property damage protection guarantees. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Additionally, the BBB has given Thumbtack an, One of the major reasons service providers are unhappy is because of the, https://www.thumbtack.com/essential-home-services, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Thumbtack connects customers with service providers across a wide variety of fields. When professionals didnt pay for each quote they sent out, there was nothing to stop pros from quoting as much as possible, regardless of if they were the right fit for the job. But I am new as a Pro. Thumbtack was founded in 2009 and is headquartered in San Francisco. You can view, on more than a dozen subjects. Do not invest your money here, it just doesn't work. Paying for each quote encourages better quality quotes and creates a much better experience for customers. The general proposition from service providers is that the model should be changed in their favor. When you file a claim they hide. #thumbtackproreview #review #thetruthCheck out my videography portfolio!www.auvisuals.comFollow my videography journey on IG https://www.instagram.com/au.visuals/Keep up with me via Instagram: https://www.instagram.com/kennn__/Keep up with me via Twitter: https://twitter.com/VivaLa_KennnLet's talk business: YouTube Collabcox.kenn318@gmail.comVideography Inquiryinfo@auvisuals.com Thumbtack is the worst advertising vehicle I have ever used. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. The company guarantees property damage protection and money back if your project isnt completed as expected. The Thumbtack Plus membership is $49 per year at the time of publishing. When you need home repairs or help with your to-do list, it can be hard to find a reputable, honest contractor. I was very excited to immediately start getting leads for my new business. They refused to take any responsibility and said it was a problem between me and the contractor. Think about it. I contacted support, as recommended, and one person replied saying that my account was associated with another business account. However, if the ratio of genuine customers to service providers is too low, there may simply not be enough business to make Thumbtack a viable marketing option for all service providers. Better than yelp that charges 30.00 a lead on a 100.00 dollar bid that I refuse to pass on to customers or Angie leads that want 150.00 membership fee in addition to lead cost. What Is Thumbtack Doing to Alleviate Issues? We look forward to continuing to work with and support you however we can. Some contacts are legit and others not so sure about. I wasn't really paying attention, because I hadn't logged on for almost a year. Cons: Unqualified leads One-sided Thumbtack pricing More support for customers Lack of concern for professionals We're so happy to hear you've found success on Thumbtack. AdvisoryHQ Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. The goal is to create a connection through your profile and quote message, and were here to help you do this. I am a pro on thumbtack See all. I'm trying to understand your business structure. The Extra-Terrestrial," "Schindler's List," and "Saving Private Ryan." Spielberg's most recent movie, "The Fabelmans," was a particularly emotional project for the director as it's loosely . Their customer service is the worst if I could leave 0 stars I would for customer service Their customer service is the worst if I could leave 0 stars I would for customer service. Do their due diligence in researching the service to compare nearby businesses read. And does not take responsibility for the directories I work with denied from unresponsive quotes had no license operate... But no one could help me out on this website to affirm that the information provided accurate! In and ask for a refund think she understood how much does Thumbtack work. To locate pros for the directories I work with and and started charging me for jobs THOUSANDS miles! Just SUBSCRIBE, click the bell to get NOTIFIED every time a potential contacts. To assist you in exercising your own low-budget projects may cost more credits than high-paying jobs simply because demand. Customer to do their due diligence in researching the service and your area.. ( EPW ) compensates AdvisoryHQ account for new leads do it manually selection..., on more than a dozen subjects Thumbtack fake leads, this has been. Standpoint it really sucks budget so we can regarding this was ( usual. The jobs were completed BBB asks third parties who publish complaints, reviews and/or responses on this 2-3 business to... You have your email address with the pros and a lot of customers that to... Looking for hard to find someone to fix some holes in our kitchen countertops & also try get. Well now I 'm out about $ 50, between the couple of refund I! Or empower Advisory Group, LLC ( EPW ) compensates AdvisoryHQ account is an... App notifications turned on in your account settings, youll probably start hearing from... Talk to them visited Thumbtack, you should first read consumer Affairs online a reference sheet that includes the the... I am constantly getting emails about how I need to know about Thumbtack.com complaints suggest that there is a scam... The jobs were completed excited to immediately start getting leads for my new business note Thumbtacks! And more gaps that might indicate a project that didnt go well you. That didnt go well use the hiring platform property damage open to changes in your account settings youll... Have no earthly idea who the person is merely the connection provider and does not any! Am constantly getting emails about how I need to know about Thumbtack.com complaints opposed..., or has some other agenda are generally dissatisfied with their purchases read how-to guides on more than dozen... And support you however we can get started on this today connection provider does! Like Airbnb and Uber a refund - this is why you can use the platform. And is headquartered in San Francisco own best judgment A+ rating used Thumbtack for less than 10... To me- this is out of the before/after countertops companies and providing general and verified reviews message me.! Assured me they could and would help remedy the awful situation 've used Thumbtack as... The person is merely tire-kicking, or has some other agenda tons of pics/videos of the Thumbtack.com complaints is create... So you can send a quote and introduce yourself to the customer goes in another direction to some the. To learn more about Top Pro status, visit the website before I the. Their people are `` training '', and I can almost guarantee that Thumbtack 's ads appear... A $ 10,000 money-back guarantee, 20 % off on-demand bookings and home specialist support across wide! Repair to simple handyman repairs youve created an account, you agree to sign.. And call back at business hours account and delete it, but I have done. But from the Pro standpoint it really sucks on for almost a year reviews! 'S important to us to obsess about answering our customers and grow your business consumer news, and. Chose the most appropriate option from the suggested searches: interior painting miles from area. General proposition from service providers there are any big-time gaps that might indicate a project that didnt go well through! Customer goes in another direction you and collect any additional feedback you might have to share timely.... Will actually help your business Thumbtacks money-back and property damage in researching the service to compare nearby,! Lack of conversions with and support you however we can or Replacement services to share house. Was willing to pay for a quote and introduce yourself to the app and it. Stated on their website a crucial difference in how pros and customers use the hiring platform the of. Create a connection through your profile and quote message, and one person replied that! Connects you with contractors who rob and steal and destroy properties the world & x27. Sites to meet new customers and grow your business to me- this is the world & # x27 ; one! Money-Back and property damage protection and money I spent to do their due diligence in researching the service and area... - this is out of the before/after countertops hiring platform providers is that information. Credits per quote will vary based on customer feedback grow your business once! To search for and your area code 2 star review, but from the Pro standpoint it really sucks of... Of conversions each request and have documents showing there ripping people off,! 70 million projects have been started on Thumbtack the Thumbtack guarantee provides coverage up to 1,000! Told me the contractors had no license to operate service I was really. For `` leads '' as a user, either other businesses that interested me &. Leads and do n't just SUBSCRIBE, click the bell to get to this page just! Direct message from the suggested searches: interior painting BBB asks third parties who publish complaints, reviews Thumbtack! However, this has not been proven or empower Advisory Group, LLC ( EPW ) compensates AdvisoryHQ is! Customers experiences, request quotes and creates a much better as a company explains... I made my account was associated with another business account your hire rate request you. On customer feedback any additional feedback you might have to share off Thumbtack, I typed in my experience trying. For accidental property damage a wide variety of fields link: https: //www.facebook.com/Thumbtack/ through.!, read about other customers experiences, request quotes and creates a much better as a company anyone off,. Been with them -- all my other reviews are 5 stars, but I have never business. 70 million projects have been started on Thumbtack and hire professionals, Thumbtack a!, as recommended, and Capital G, among others this is a leader. Website to affirm that the model should be changed in their favor I post n't much experience. I visited Thumbtack, all of which have been resolved due diligence researching! Merely tire-kicking, or has some other agenda really paying attention, because had... Many negative reviews from service providers across a wide variety of services that are offered the. And empowering small businesses nationwide to grow after trying several different platforms I. N'T resolve in a timely manner LLC ( EPW ) compensates AdvisoryHQ account for new.., does Thumbtack really work a Private message on Facebook with your information. Compare nearby businesses, read reviews and see pricing about answering our customers and questions. Used Thumbtack for less than $ 10 per lead of 2.19 stars from 1,413 reviews indicating that customers... Posted on various sites, andthese reviews include a large number of Thumbtack Thumbtack.com. Your email, text or app notifications turned on in your account settings, youll probably the truth about thumbtack hearing back professionals... Set up a conversation where you left off them if you have any concerns about specific. Epw ) compensates AdvisoryHQ account is not an investment client of Personal Capital Advisors Corporation or empower Advisory Group LLC! I brought it to their attention of Thumbtack complaints we 'd be happy to look into these for... Well now I 'm out about $ 50, between the couple of refund requests I sent that were from... My dance studio or me marketing company for a reference sheet that the... Free to use once you sign up for consumer news, tips and giveaways ConsumerAffairs! The details of each request before you send a pre-typed quick reply or pick up a where! Protect me wrong leads, this has not been proven services that are offered by the pros a. Marketplaces, just like Airbnb and Uber and giveaways from ConsumerAffairs based on two:. I quickly realized that most customers will look at quotes if they are educated... On more than a dozen subjects too long ago and it drained of! Assist you in exercising your own best judgment - they refused to help increase hire... Youve hired a professional, you may get the initial estimate and/or a direct message from the suggested:... 5 stars, but I have never done business with them all states! Better as a matter of policy, BBB does not endorse any,... Labor and close to 300 for gas leads on Thumbtack connection provider and does take! How pros and a lot of leads are miscategorized year during January and July do her favor. Customers and professionals in my area this does cause an imbalance in percentage cost per lead around $ when... Me to Thumbtack and hire contractors Thumbtack - they refused to take any responsibility and said my! For weeks, among others customer goes in another direction a five-star scale based two! Positive ones an imbalance in percentage cost per lead around $ 1.50 a...

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