Over and over this was witnessed. Who is monitoring guest coming and going? On a lone and desolate spot; We continually strive to improve our resort, grow our team members & improve processes. We can't thank Xian and the staff enough. Kalahari Resorts & Conventions - Round Rock: Be Warned - Do NOT Stay Here - See 187 traveler reviews, 276 candid photos, and great deals for Kalahari Resorts & Conventions - Round Rock at Tripadvisor. A. J. Clement researched the story in 1964 and advanced a new theory. Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. My first impression of arriving in the lobby was that I wanted to look at everything. In 1885, the Canadian Guillermo Farini (pseudonym of William Leonard Hunt) was one of the first westerners to cross the unexplored portion of the Kalahari. From 1932, twenty five expeditions were launched to find the Lost City. WARNINH: The hotel room doors close very hard and can hurt little fingers. No one told us what had happened but finally another guest told us it was a false alarm from a sensitive fire alarm and we could head back to our rooms. We expected this to an extent. I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. Themed rooms? The rooms are fine. Our package had a 20% off retail coupon but when we went to the shop they said it wasn't coming up on my bracelet so after a series of calls and asking my room number which at this point I hadn't been given a room number they applied the discount. When one thinks of themed family friendly resorts what comes to mind? If you are not constantly relocated to the Wisconsin location you cant find anything. Ok fine Ill use their text service for the front desk! Prices are the average nightly price provided by our partners and may not include all taxes and fees. All the F&B outlets are just ehh. Bad Spa & Restaurant Experiences, but the rest is great, Tastefully Themed and Upscale for Family Fun, Kalahari Resorts & Conventions - Round Rock, Holiday Inn Express & Suites Austin - Round Rock, an IHG Hotel, Staybridge Suites Austin-Round Rock, an IHG Hotel, Candlewood Suites Austin-Round Rock, an IHG Hotel, Avid Hotels Austin - Round Rock South, An IHG hotel, SpringHill Suites by Marriott Austin Round Rock. On top of that my family had a wonderful time at the resort and want to go back! The fast food bowling joint is $9 to $25 a meal as well and gross. Kalahari Resorts & Conventions - Round Rock: Lost and Found - See 182 traveller reviews, 268 candid photos, and great deals for Kalahari Resorts & Conventions - Round Rock at Tripadvisor. They open at different times. Or a $500 glass of wine? 40 tickets to ride the roller coast, etc. But every F&B on the resort is over priced. more. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration of our trip. All the F&B outlets are just ehh. Definitely a place to be. We celebrated my sons 9th birthday here and rented the 3 room presidential suite and a king bed/bunk suite. Thank you for a wonderful time and thank you for the above and beyond customer service. We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. Kalahari Resorts and Convention, located in Round Rock, TX, offers a unique all-under-one-roof experience for your meeting or event. Regular check in is 4pm. The facility is new and very nice with the safari theme. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. I then asked where the firework show would be on the 4th. Clearly the guest are unloading as quickly as possible. The spa is 4-star worthy. However, you can pre-register to arrive as early as 10 AM. I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. Over and over this was witnessed. After waiting several hours and calling guest services several times, I finally gave up and walked down to the front desk to ask for towels and toilet paper (because we didnt have anymore of that in our room either). Again the food and drinks are very over priced, but offered within the park it self- for convince. Outdoor pools should be heated and open. Spring 2023 Round Rock Pop Up Art Show Dates Announced; Harassing guest to move their cars needs to stop. It was super crowded!! They even off cabanas with the personal pools!4. She seemed confused at times and poorly trained to handle customers. Our room was spacious and clean and I appreciate that the sink is separated from the shower/WC..having to share the room with my wife and daughters. What are we to do for breakfast??? The grand scale from the outside is huge. Tom Foolery- Just my opinion, if everyone in the family isn't going to ride the rides, do the zip lines, or the rock climbing- you only need to purchase passes for those that will. Third issue, when we arrived to our room we found hair everywhere in the bathroom. Zip lines, rides, rock walls, bowling, escape room, laser tag are all extra. (Open until 11pm.) 3.3 milesfrom Kalahari Resorts & Conventions - Round Rock Free Wifi Free parking Breakfast included Wingate by Wyndham Round Rock Hotel & Conference Center View Hotel 1,183 reviews 3.4 milesfrom Kalahari Resorts & Conventions - Round Rock Free Wifi Free parking Breakfast included Quality Inn & Suites Round Rock View Hotel 470 reviews Truely disappointing for overworked parents trying to relax along with the price which was explained as a convenience pricing.what? And deafening. $7 for a domestic beer. As a grandparent and a woman who loves modern design, I appreciate this is a place I would actually want to spend some time. Ok cool No biggie I love standing. B-Lux was decent. Last minute changes I guess. Overall: Lots to do as a family! One of the main reasons we picked Kalahari is they had a firework show for hotel guests. Perfect for us. Beautiful treatment rooms, talented, expert aestheticians and gracious service. Not many actual games. Swept away by the hand of time. My favorite and my happy place in Roundrock TX! Staff didnt feel it important to post this anywhere. Hotel is clean, rooms are clean. The bathrooms were also very gross by the end of the day as well. I brought my daughter to Kalahari in Round Rock for the 4th of July Weekend. Who is monitoring guest coming and going? Absolutely disgusting! Water park had variety of slides for all thrill levels. But for being a "family resort" Im disgusted. Then upon check in at the front desk there was a computer glitch of some kind and check in took approximately 30 minutes. Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. No luck on that as there is only one washer and dryer on the entire floor of the hotel that was always already in use every time I checked it. We waited in line for nearly two hours just to be told that our room was not yet ready. They are more growing pains of being a new property in very challenging times. I called to complain and we were given a late check out at no charge which was very appreciated. I ended up working the lazy River as an unpaid employee for about an hour because no one was being helped and I was willing to tell people where to get a tube and how to get in them for the elderly by using the stairs. Rude sculptured blocks from the red sand project, We bought the package deal and everyone got a pass. The rooms are spacious & comfortable. Beautiful treatment rooms, talented, expert aestheticians and gracious service. Not the best job in keeping out noise from the corridor. Resort Fee Questions Click here for resort fee information Additional Questions Call us at 1-877-525-2427 We waited in line for nearly two hours just to be told that our room was not yet ready. There is a Starbucks, Ice Cream Shop and a full market open all day. If you think you are only going to do one or two things, you just use the credits on your arcade card. It's worth it.but will be taking out a second mortgage for the next round! Nope told by front desk they not answering at 10:30 because they close at 11 and are probably tired. For a brand new facility I would have expected more maintenance/housekeeping employees monitoring the waterpark. Amazing food not to mention its really cheap. Some F&B outlets don't offer fountain, some do. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. There was usually long lines for the Zip Line attraction. All is not urban sprawl, however: the region is also known for its natural . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Now, we knew the food was $$$$. For a kids focused space connected to the arcade, imo, thats just asinine. There was no housekeeping and I never got a straight answer on why not. I later found out they charged my separate card $300 and the card I used to book my room causing me overdraft charges which I discovered after my trip. As such, the region includes the now far-flung suburbs of the Paris metropolis, together with several large surrounding towns that form part of the larger conurbanation. Rules are rules. The manager Kevin came to help her many times and never once acknowledged or greeted me. Beautiful! A very oily & not so tasty medium pizza at Sortinos was $26!! Beds were very comfortable (soft). Ran out of toilet paper and soap over and over- both large restrooms and individual family ones as well. What? Baby areas, toddler areas, 48" and over areasplenty to do for the entire family. If you think you are only going to do one or two things, you just use the credits on your arcade card. Checkout is automatic, but can enjoy all activities till 3pm. No outside food allowed. We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. For as much as I paid to stay here the customer service should have been outstanding. Well if you need help quickly because your small child needs to use the bathroom and because of poor design the bathroom keeps constantly locking itself from the inside with the door having self closed because it is not level (no I am not kidding) dont text then call front desk. We went to get our bags and made our way to the rooms only to discover the bracelets didn't work to open the door and we had to go back downstairs to get the issue fixed. Overall: Lots to do as a family! I would not pay for this again. Review of Kalahari Resorts & Conventions Reviewed December 21, 2020 Upon their arrival home, my son realized he lost/left his beloved bear at the resort. Kitsch, cheesy, cheap. Luckily Melissa was able to help and gave us an awesome experience. For a brand new facility I would have expected more maintenance/housekeeping employees monitoring the waterpark. Day #2 started with a fire alarm at 7:30AM Saying to head down and not to use the elevator remember we were on the 7th and 9th floor. Xian, went above and beyond to help locate it and return it to my son. Day #2 started with a fire alarm at 7:30AM Saying to head down and not to use the elevator remember we were on the 7th and 9th floor. They just wouldnt have understood. The biggest surprise is there is NO BREAKFAST outlet!! . Wave pool is fantastic. Perfect for us. There is very little room service, no in room coffee maker, no valet parking. Upon booking, deposits, and paying in full at check-in- there is no invoicing or receipt emailed or handed to you. No one wouldve noticed! You can check in at any point and enjoy all of the activities- just won't have a room to place luggage in until you get a text that the room is available. We are so grateful they took the extra time to look for the bear. Outside the Rock: Lost 80s Live Tour at Haute Spot. One of the coloda beverages is $35. It's inclusive and that's nice- which we saw many seniors and handicap children. How many families can afford $24 a plate for dinner? Food & Wine Festival at Kalahari Resorts & Conventions. We were able to do everything and everyone had a blast. Farini subsequently presented a paper to the Royal Geographical Society (it was read in his absence[1] ) and photographs taken on the expedition were publicly exhibited, increasing his notoriety and that of his journey. They crisscrossed the desert area in the direction of Farini. Water park- Overall awesome. That store is way better than any Chuck-E-Cheese or D&B! We can't thank Xian and the staff enough. How many families can afford $24 a plate for dinner? We go above and beyond to ensure this common goal is met. For Texas/Austin standards.take the time to run out to the local restaurants occasionally. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. So if you are sensitive to that, be sure to ask for a room at the end. Like a cruise, if you invest into the Kalahari beverage containers (elephants for kids, daquiri glasses for the adults) refills are $2.50 for kids and $8- $12 for daiquiris. I decided to take my family on a long weekend get away and thought this place would be perfect. The fast food bowling joint is $9 to $25 a meal as well and gross. Then show is over go in and all restaurants are now closed. On top of that my family had a wonderful time at the resort and want to go back! The cafe lunch experience- 4 sandwiches and 2 sides (no drinks) was $48. 5. They even off cabanas with the personal pools!4. I dont know if they decided to save money and the developer charged by the word or what but the location map is unreadable, the website is difficult to navigate and the information is either incorrect or non existent. My only beef is the the staff at the Waterpark would tell us different things everyday: can't do this today, needs to be this today etc. ft. indoor waterpark, Tom Foolerys Adventure Park an indoor theme park experience four on-site signature restaurants and a full-service spa. They have the bare minimum if that of handicap parking places. Girl who answered laughs. Harassing guest to move their cars needs to stop. The troubles began upon arrival. Just didn't cut it for my family.Overall, great experience and I would go back again. Room types may vary. 2. Good luck on towels, toilet paper, and toiletries so pack your own. If there are no adults allowed on certain slides, have it stated. I hang up get someone else. Every child under 48" must wear some sort of life jacket. Their ropes course is even bigger. This as a first impression with no formal greeting was very off putting. Upon booking, deposits, and paying in full at check-in- there is no invoicing or receipt emailed or handed to you. Down side-There didn't ever seem to be enough employees working at Tom Foolery's for the complicated issues that were constantly occurring with games getting stuck and/or out of service. Toll-free Experience Center 1-877-525-2427 Local Direct 512-651-1000. We are so grateful they took the extra time to look for the bear. Ummm no. But every F&B on the resort is over priced. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. Or a $500 glass of wine? I NEVER write reviews but I am way too disappointed with the quality of service that weve received here to not warn others. 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