Sears Warranty Repair-Tech. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. Isn't that convenient. I have notified LG and called every repair person with about 50 miles. This has had me so worried and sick to think how low Sears has got. New Unit now not working! 210) everything was good until 4 months ago when the ice maker stopped working. Id love my money back . Sign me up for a class action lawsuit. OR BETTER YET REPLACE THE DARN THING. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. Called sears and emergency appointment set up for week later! Refrigerator stopped working (cooling and freezing) October 2019. Two weeks. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. Compressor number TCA38151706? Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. I purchased a new Kenmore refrigerator in 2018 and on July 27,2022 the compressor stopped working, 2 months after our warranty expired. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. I've checked on a recall it not on any recall list. At the end of the day on Friday I went on the chat line and chatted with Nicolas Willis. Compressor is LG model 72053 301B0434. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. I didn't see my model mentioned in any of the current class actions. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Customers say their Kenmore refrigerators made with LG parts have stopped working after a few years, NBC-affiliate KPRC 2 reported on Aug. 16. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. Upset & Disgusted!! Refrigerators should last more then 2 yrs. Freezer and Refrigerator quit keeping product cold. where to buy yuzu tree in california; end of days restaurant scene; golden chain tree poisonous to humans; alert drug bust. What's the voltage of refrigerator? I purchased my Kenmore Elite 3 drawer fridge in 2018. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. We lost over $200 worth of food when Refrig quit. If we had seen all these complaints we would never had purchased it. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. 18 months old, ice maker, and compressor have stopped working. Hello, I have a Kenmore Elite Model 795.74043.412 that is only a little over a year old, I bought in January 2017. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! I asked person if he knew difference between Warranty and Recall. LG Refrigerator freezer model number LMXS30776S. They ultimately said there is no technician in my area that is available. We bought an LG french door and 6/7/19 the compressor went out. We are still waiting on the last part to arrive and be installed. Arrived on 9-8-21. Blinking led on pcb of Kenmore elite refrigerator?? Refrigerator stopped working March 2020. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. My french door kenmore elite is 2 years old. My refrigerator was produced in November 2018, purchased in 2019 and the compressor stopped working June 20, 2022. ft. Top-Freezer Refrigerator with Ice Maker - White. I think we would be better off going somewhere els. He had nothing on his truck. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. Needless to say all the food was lost. Used troubleshooting guide and was able to get ice maker to turn over ice and reset the settings as guide suggested freezer started freezing again. At the same time start looking for a new fridge. We purchased it again the following year, and again. Is this covered under the recall? I was trying to get a expedited dispatch. I am guessing it will be $350 on labor based on Sears estimate. I called Sears, paid the $90 to have repair tech come out. Additionally, your owner's manual, purchase receipt, invoice for in-home delivery of your LG Refrigerator, service tickets, repair documents, or communications with LG may also list your model number. The measurements for the Kenmore 51823 are depth 34.375 x Width 32.75 x 66.75. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. condenser and compressor. Now looking at a repair bill of over a 1,000.00. Shutterstock. These people should be locked up. The Refrigerator Door Hinge Bushing top door base broke. Some of the issues can be done by replacing the parts yourself. I had the 3 year extended warranty which expired 12/07/2018. I'm being told the compressor is on back order so it could be a while. After resetting the circuit board, he said it start working and would take 24-48 hours. All meats, and some vegetables going baby ever since. This is still way under the 10 year warranty on compressors. This is not even 5 years for this unit. I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. Model #795.71314.313. Scheduled appt for repair 4/17/20. This is an obscenely short length of time for a primary component of a refrigerator to last. They know they are faulty and should be replaced or repaired for free, I have a kenmore elite. are there any class actions involving this product? i went food shopping, came home put it all away. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. He removed the drawer, used a hairdryer to melt the ice. Rented a small fridge ( 60.00 for 2 weeks). Brand names are identified. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. Or replace it. It is now a beautiful piece of useless art sitting in our garage and we are out $560 for parts, food losses twice $350 and the $2000 to buy a new refrigerator that does not have an LG made compressor! They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! I have been without a refrigerator since May 23,2021, it is now June 10.2021. My Kenmore Elite 74015 30.6 cu. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. I have model#. That is UNACCEPTABLE! If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? He informed me that while the part was free, it would be $705 for the repair to be made. Sears Kenmore refuses to honor the warrantee specified in my owners manual. Your Kenmore Refrigerator can be easily reset using several quick steps as outlined below. You can remove tube and unfreeze and replace and it will freeze back up again. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. Repair finally came. When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". Consumers calling Kenmore for replacements are experiencing severe backlogs in getting replacements and are left without a functioning refrigerator. I too, bought a Kenmore Elite (really LG ) Trio refrigerator, with bottom freezer, in April 2015. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. It is pretty bad when no one will work on them. Ordered it and another week until the origional repair guy came back and replaced the condensor. i purchased a LG double door refrigerator at Home Depot. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. The tech said compressor is bad. I never received a recall notice or anything. Did I mention all the food is lost. Purchased a LG side by side from Sears in 2017. The local guy told me that I should expect the new compressor to last 3-5 years. There has been smoke damage in a few incidents, but the companies involved state they are not aware of any injuries. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! The compressor is the only part still under warranty. Thank God we have a home warranty! called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. The product stopped cooling on April 9, 2020. Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. 6 months after buying the Kenmore elite the compressor went out. Last month June 2019 our freezer stopped working. My wife and I had to eat out during that time and the inconvenience trying to keep medicine cooled with an ice cooler. We have photos of the thermometers and of all the defrosted food. Sold as the top of the line Kenmore fridge for $3000. Once he came in he then remembered the situation and said "you need a new circuit board." Another year later and we are having the same issue. I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. Didn t see number on recall list but should be. Purchased a Kenmore Elite two door with a lower freezer unit. Wish everyone have your issue resolved as easy as mine. Notice ice wasn't being made & freezer not cold. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. Refrigerator stopped cooling on August 28, 2020 while still under warranty. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. I just had the same issue as Jayme. He then set up an appointment for May 9th. My model number does come up as being one of the recall models. We had at least 10 calls between Sears as well as the same amount to LG. On top of that I have to keep my warranty for a year which is about $600. Our fridge went out 1 year 5 months after we bought it. I purchased a Kenmore Elite Refrigerator not even 4 years ago an the refrigerator stopped cooling the week of Christmas causing me to lose a ton of food for Christmas eve an Christmas day. Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. It has a tube heater, but you can't get to it. Ice maker went out within 2 years. Thank God we have a home warranty! I am currently evaluating my repair options. When I questioned him about the brand of the replacement part, he informed us that he would be replacing the compressor with another LG compressor. This piece of crap refrigerator in total cost 775.00 a year to own. Apparently, it is very common for the system to develop pinholes so it won't retain the refrigerant, which renders the whole thing useless! I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. Same complaint. My question who is going to help me? Paid $89 for service charge. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. Called LG who sent out a repairman a week or so later. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! I do not think that 22 month of used is he live time fort that part. (about 2008). We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. There are plenty of other folks who could use to be in on it from what I have read. Sears products and LG as gone down hill. open the freezer and fridge to nothing being cold at all. My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. Guess how much a new compressor is? I bought most of my appliance from sears. Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. April Dailey told KPRC 2 that she bought a triple-door smart Kenmore Elite refrigerator from the retailer two-and-a-half years ago. But I was told it might not last. Wth I purchased a Kenmore elite for 2800 on sale from 4300. Now I have to wait another WEEK before this gets resolved. He used to work for LG and he refuses to see their clients as they never pay. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. Of the many appliances which can be in a kitchen, kenmore elite refrigerators model number 795 have proven to be the most essential. Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. My Kenmore Elite is less than 4 years old & has broken for the 3rd time. I call the warranty who sent out a part and told me a repairman would contact me. I have an LG MODEL # LFXS30796S purchased in Jan 2019. I purchased a refrigerator in 2018 it stop working I have to.pay for labor over 600 dollars. Bad compressor, evaporator, condenser. To the group of investors who bought out Sears, you can stick this brand up your giggy! Put everything back together. Same thing, if working, it would be 24-48 hours. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. How is this company allowed to stay in business? Still couldn't figure it out. Good times. I purchased this new in October 2017. 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