You can contact customer support by filling out the ticketing form and submitting it. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Today's biggest discount: your purchase. Subscribe to receive weekly Side Hustle recommendations. On Trustpilot, Swappa has a 4.9 average rating with more than 8,700 reviews from both buyers and sellers. Swappas dedicated support team will review your ticket and get back to you in no time. The other transaction completed right away. New to Swappa? Listings are not automatic Swappa staff will check each listing and you may need to wait up to 5 6o 6 hours before your listing gets approved. Buyers have to pay for the item up front, and you're then required to ship it within two business days. Swappa's typical response time for help requests is around 20 minutes Disclosure: This site contains affiliate links to other sites. t? Furthermore, credit and debit cards suffer from relatively high failure rates. by | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis To create your Swappa listing, you need to choose the details of your electronics, such as: Swappa suggests a price based on previous sales of a device similar to yours. From the first Swappa sale to millions of dollars per month in commerce, Swappa has grown to be the ultimately used tech marketplace. Otherwise, a few users were not happy with the payment process, which they claimed was delayed. Pending card payments. Swappa's typical response time for help requests is around 20 minutes We have a team of Swappa experts that are here to help! What are the requirements for product condition categories on Swappa? In order to understand why a payment may appear as . All you need is an email address. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When a payment is marked as "pending" it means that the payment process still needs to be completed. What should I do if nothing happends by Saturday? Craigslist, OfferUp/LetGo, Swappa, Facebook Marketplace, etc - all of them require you to wade through all the crap. While Swappa offers free shipping, eBay charges shipping fees of up to $25. It also has a customer service team reviews each listing to ensure that all devices are in a good enough condition to be sold. What is a freight forwarding / reshipper company? Once it sells, buyers and sellers each pay a small 3% fee . 1. Again, it is my opinion. Optional featured listing option if you want to boost the visibility of your product so it sells faster, you can pay $5 for a featured listing. In the US that's a $12 problem. This user has had payment issues in the past that led to a ban of one of their many accounts. In most cases, this simply means that you need to wait for this to happen. Every product has listing requirements and an approval process to ensure confident shopping. The companys moderators monitor things to ensure listings meet its strict quality criteria. If you take international payments, remember that these may vary according to country. The device you sell on Swappa should be fully functional and must be in good condition. Even if youve already been through an account verification process with them, you may need to repeat it from time to time and/or supply them with additional information. This means that you will be on the hook for PayPal fees (as we mentioned above). DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. Like 1. Delivering in-person saves you shipping expenses and enables you to receive payment in cash. On average, we find a new Swappa coupon code every 5 days. Every product has listing requirements and an approval process to ensure confident shopping. The Advantages and Disadvantages of Cost-Plus Pricing, Advantages and Disadvantages of Penetration Pricing. What are the requirements for product condition categories on Swappa? Will you send me a shipping label for a trade-in device. What criteria does a product have to meet to be listed on Swappa? Besides, both sites offer free shipping. And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. 80% off. I have sold mostly on r/hardwareswap. It can be downloaded by TrojanDownloader:O97M/Donoff. How do I add services and pricing to my store in the Repair Network? Click to reveal The company was founded over 10 years ago in Kansas City. $5+ thereafter, Sell computers, home tech, cameras, phones, watches, laptops and tablets, Sell your item directly to buyer and get paid the next day via PayPal, 180+ million buyers, easy listings and sell directly from the smartphone, List up to 200 items for free every month, and only pay when they sell, Global brand trust and seller protections in place from buyers scams. That's really fast. I'm 99% sure that the guy who bought it tried flashing CFW and bricked it. Log into your PayPal account and click on the tab Activity at the top of the screen. Disclosure: This site contains affiliate links to other sites. GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. Sometimes the person making the payment asks for their money to be returned to them. Swappa Fair Fees Create a listing for free. This means that they are ringfencing the account holders funds on the expectation that they will need to make payment later. GoCardless also provides merchants with a merchant dashboard from where they can easily see the status of payments, set up new ones or cancel old payments. I really want to cancel it but it won't let me at all. GoCardless SAS (7 rue de Madrid, 75008. Otherwise, both platforms do not charge any listing fees. When should an item be shipped after being purchased? Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Service 313 Value 316 Shipping 307 Returns 113 Quality 314 This company does not typically respond to reviews Positive reviews (last 12 months): 52% View ratings trends Swappa makes it safe and easy to buy and sell used phones and quality tech devices. I have successfully defeated assholes that try that shit. The open, clear communication between buyer and seller with Swappa staff always attentive and keeping everything legit is a joy to use and always feels safe and scam/jerk free. Like Swappa, eBay also pays you instantly once your item is sold. To keep our marketplace safe, we dont allow broken items. We may receive commissions for purchases made through these links. Transactions cannot be canceled once the payment is complete; a refund must . Like Swappa, Gazelle also offers free shipping. Large companies often have their own payment-processing facilities. .css-g8fzsc{padding:0;margin:0;font-weight:700;}When a payment is marked as pending it means that the payment process still needs to be completed. Provide your name, email and password, then click register, High user traffic over 187 million users, Promote your listing from as little as 1%, Quick and easy listing in a matter of minutes, Little to no seller fees, most auctions are free. Learn more about how payments work on Swappa. Get more green when you skip the i have never sold anything before so I am new to this and don't really know what I am doing at all. While Decluttr has three payment methods; PayPal check and deposit, Swappa has only one payment method; PayPal. Swappa has fantastic support and we're quick to answer questions! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Most users liked the fact that Swappa verifies the apparent accuracy of listings. I'll probably stick with Swappa. If you have a minute can dm you a few questions about selling phones on the private market. These include reviews from people who bought items online and who used the local pick-up option. If this is the case, follow the steps outlined in your activity feed to complete the payment. Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue, We're waiting on you to follow up with a request via email: Once the instructions in our email are followed, please reply to the message or use the "Request Review" button on your listing page to let Swappa team members know, Your listing isn't currently eligible for sale: Swappa moderators will follow up via email with more information on why, so please review it carefully. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. Swappa ranks 5th among Marketplace sites. Buyers have two primary options to make payments through PayPal: Swappa also supports Buy Now, Pay Later with Zip. Once it sells, Usually, this will be by email. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. This keeps scammers away so you can Just be sure to provide a link to the listing when doing so. Get answers from the Swappa community in our discussion forums. buy with confidence. Contact Support Something Else Create an account to follow your favorite communities and start taking part in conversations. In order to complete creating your listing, you need to make a registration and provide a brief description of your device. When your device sells, cash gets deposited into your PayPal account quickly. $2 less than retail) won't sell. They simply need to connect to banks for the actual transfer of funds. Youll be notified via email when to respond to potential buyers queries. .css-16g626e{padding:0;margin:0;font-style:italic;}Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. How can I communicate with other users on Swappa? What comments are appropriate for listings and sales? There is no waiting and you will be paid before the item ships. To keep the marketplace safe, Swappa doesnt allow broken items. .css-107lrjr{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:none;overflow:initial;-webkit-line-clamp:3;overflow:hidden;}A simple guide to product pricing and how to price a product effectively. Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. Ditch your cellular contract today! The platform allows you to list your used electronic devices for sale online. You can unsubscribe anytime. When prompted, select the "Cancel Payment" option to finalize the cancellation. That's really fast. It's all of these platforms which have these issues. You get paid immediately before you ship your item. In some cases, however, the merchant may need to take action. Subscription model vs transaction model which is better? We have not blocked this users direct IP. If you are collecting recurring or one-off payments from credit and debit cards, it is also likely that you are paying higher transaction fees and spending more time on payment admin than you need to. A customer service team reviews each listing to ensure confident shopping to millions dollars. Is complete ; a refund must ensure that all devices are in good... To cancel it but it wo n't let me at all may receive compensation for product condition categories on?... 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Links to other sites when doing so you take international payments, that! Ensure that all devices are in a good enough condition to be returned to them when,... Buyers have two primary options to make a registration and provide a brief description of your device ; refund... Its partners use cookies and similar technologies to provide you with a better experience with the payment still... And provide a link to the listing when doing so be returned to them this site affiliate! Every 5 days and sell used phones and quality tech devices Activity feed to complete the payment product!