Does anyone know if the buyer returns the item damaged can you reopen the case? I still love what I do, because it is their decision to call me a name. But then again, who isnt? Therefore if you wanted 10 items from 10 different closets, you will be paying over $60 in shipping costs!! I also dont get all the endless questions and headaches. Hi Ashley! I am thinking of going back to EBay but havent sold on there in years since I got scammed when selling a Louis Vuitton wallet and the seller claimed they never received it, so I am very nervous!! 3 items each cut out private areas the back of one top had a spray painted penis and I wont repeat what it said. Jessica, youre not the only person that has happened to. Poshmark is very odd. People are picky and dont read descriptions and change their minds constantly and return things they shouldnt and push limits. Manually sharing, to adhere to a policy thats not enforced, while others are farming it out = wake up time! Is this normal? If they decide with the buyer, typically they send them a label and they are responsible for sending the item back to you. Im breaking down the sense of trust and integrity on the app. I felt really and until she started being rude. Selling On websites has outlived its purpose in my life. Its showing a side of humanity that Im not liking so much. I always say that the truth always comes out. So if you are listing for men or children, you must specify in your description or else you can end up eating a $25 shipping cost on a return GUCCI shoes worth $500. I have a question. Usually I would just accept the return and avoid an unhappy buyer. Ive taken part in hearting picking likes that style. When selling on shopify do I have to pay some kind of fees? All I want to do is make a little extra money without donating. On Wednesday, the company moved toward that goal by announcing it had raised $25 million in a round led by GGV Capital and existing investors. Hi! I just sold a Coach bag recently with many upclose and clear pictures and a detailed description. I take a lot of photos including closeups of what I am selling. They didnt even answer his question! Can always press internet theft and mail fraud and let them know you will, if you dont get your bag back. I recently found a listing for a Kate spade jewelry box that the poster calmed was orginally 100 dollars that she was no selling for 75 dollars. Ialways took great care to make sure every piece I sold on Poshmark was in excellent condition. Thank you for sharing your experience. aint nobody got time for that as sweet brown would say. I think most people do that. Thank you for sharing. These clients I built a trusting relationship with couldnt find me. My quick thoughts re: selling online. I am an honest person and would never think about trying to rip someone off. Not getting rich,never tried the parties,but I make a few bucks and spend a few. and some outfits that I used to buy when I was working at a prestige department store and never use, but I am afraid to posted/sell them on PM because of all the comments about crazy buyers, I am pretty sure those buyers are the ones who buy clothing at the department sores, wear them and then return them for a full refund and they wanted to do the same thing on PM. If you treat it as a hobby you will get paid accordingly. I even wrote a very nice message on her page apologizing, asking what I could do to make it right and she did not respond! Poshmark literally tells them what to do to return an item. I wrote out almost 2000 labels on Etsy by hand. The seller contacted me and said her entire closet was thrifted and apologized profusely. Makes it hard for sellers that are actually selling authentic things. Thank you for this article, its very helpful and makes you really think about why someone is wasting their time to rush off to ship things if people dont even bother to accept it right away. Still cannot seem to delete my account though, and really dont want to be associated with a company who is not accountable to their sellers, has no basic business ethics, and ridiculous customer service. if posh lets her return the item because she seen it cheaper online Im do everything I can to open my own website Im tired of posh turning on and off access to my closet and tired of returns that are new items how can you justify teturbing a new item why cant we leave them a review omg did you notice I used to get all 5 star review noe these. Thank you for your post, I think Im going to try another site. I quit a year ago and then decided to create a new account to sell just a few pieces of jewelry. Poshmark is undeniably one of the best reselling platforms out there, with tons of items available from different closets. Nice to see their priorities still havent changed! I can go on and on. I started on Posh and left, due to constant issues.Ive been on Mercari since 2015 and like their platform much better. All of what you have stated is the issues I have. I have sold a few things that I no longer use and got high ratings, but I always fear that moment when not only do I lose the money I just gained (which is OK for me as long as I get my item back), but also I lose the item itself (cuz of course they have to break it or tear it so that they can do this). I made a listing within my closet, never stating her name (1-bc her user name changed frequently) I simply used her stolen pics and showed fellow honest Poshers how to use Veracity. In the meantime, I did a screenshot everything I could in my sales and purchases. Another guy did something similar and offered $30. I bought it the next day, which happened to be Christmas Eve. or can I ask $25 if that what its selling for?/!! I find it to be somewhat elitist as well! My friends wont join or buy because theyve told me: if I see 10 items I want from 10 different closets, Im going to pay over $60 in shipping not worth it!! Anyway, ive sold several items on Poshmark and had great ratings. Everybody has their own superstition. So I resold it on Posh and got rid of it the same night! Jody, I am so sorry that you went through that on Poshmark! The sharing. She commented on the listing not sure these will fit, but willing to invest my offer. This is where SEO (search engine optimization) comes in. "My biggest challenge [with Poshmark] is that there are people out there who will make offers that are ridiculously low," said Gary. Poshmark is kind of time consuming and I try to look elsewhere where I have more control and not having to deal so much with the buyer How can people see my items? When my package finally arrived..instantly I knew my rock revival jeans were not going to be in that package it was too light. That should have been a red flag. I have been on Poshmark over a year and have had positive experiences until this week. Also there are usually local facebook groups too sell on. Bad: "Hi! I live in a smoke free, pet free home. Poshmark support is certainly not going to help you. Good luck ! PROS: I sold a lot, barely any return or issues with sales or buyers. This is my last resort because usually the payout from selling by mail is lower than in store (which, makes sense, I live in NYC which is pricier than where their warehouses/HQ usually are) and selling by mail also means anything they dont take theyll donate unless youre willing to pay to have them return your stuff, so I usually just wave goodbye. ! I was clear about the Too Faced being used, I never used the KVD blush. Completely bizarre but block and ignore. I just this second deleted my Poshmark account for the second time in five years. I guess its something new in their system, dont really know. Either shes a scammer who wants to get away with it or simply just a buyer experiencing remorse. Reason #3. I dont want to continue with a company that operates this way but I also like the easiness of listing and that the shipping is paid for by the buyer and that Poshmark provides a label. I finally sent a comment to ask if she could let me know if the top was still available, and that I was worried Posh was going to cancel the sale. I decided that, if the stain was barely noticeable, it wouldnt matter if I was unable to remove it and I went ahead and purchased the dress. Kids! Posting all over the listing how beggars cant be choosers and she was trying to help out someone claiming to be a victim of the hurricane but I must be a liar since I obviously didnt want to make a sale. Im now balancing poshmark, other platforms & starting my own site. Have my own closet now for about 3 weeks, so I am brand-new and havent made a sale yet. The bottom line is this , first of all I owned a retail fashion store for years and had the same problems and I found out its easier getting cussed out online than in person . Poshmark doesnt have a 1-800 number and doesnt responds to emails. The first thing I did when I received the top back was check the zipper. Your stuff looks real nice. Ive been on Posh for about 2 years and Ive been selling things here and there. Especially when the buyer purposely ruins an item and Posh rules in their favor. I guess they didnt notice over 1000 good reviews and complements Then on eBay they made a computer glitch and even admitted it Was their error,got shut down my shop as well even though I called three times they never fixed the problem. As a seller, you can create a virtual closet, list items for whatever price you see fit, and lower prices when necessary. I know you can sell on Pinterest as well:) Or even just share your listings so people can find the link. So then I would have to lower my prices to make up for the exorbitant shipping. At worst, your account could be banned permanently and you won't be able to sell anything on Poshmark . I sold authentic items, described them well, photographed them well, especially noted any items with damage/wear. I have had a 5 star rating, about 25 sales so far. I appreciate your feedback! After being an active seller for 2 years, and then quitting cold turkey, it was only then that I realized that it felt like I had been in a cult. People have commented how cute their packages are when they arrive. Almost not worth trying to sell. Yesterday after being a buyer on Poshmark I decided to start selling some items. But buyers need to also remember the time and effort that goes into listing items. Recently a buyer was able to cancel a transaction AFTER I shipped the item!!! Although, sometimes I wonder who the buyer is because they pass up a lot of really good things (nice brands, in great condition, in good styles). I decided to join a Facebook support group, see if I could learn something. But yeah I find it so unprofessional and unethical that Im considering just quitting. Because my insurance deductible is too high and Im trying to get that paid so I can get medically necessary procedures done! I wonder if Poshmark shadow bans certain sellers? just thought mean while Instagram was or is a good idea but having a hard time getting valued followers, most people like the posts because they want me to follow them or like back. And if you get a one star, no one sees that either. Welcome to Poshmark! I wish I could wrap my head around why people are so unnecessarily rude. Thanks! I have been pondering over the idea of whether or not accept the return, but it appears from what I have read here, I might as well fart in the wind. Hence, Im having a liquidation sale. Im actively moving my inventory to less time consuming platform(s). Thats ridiculous! The Seller and Poshmark ruined it for me! I agree it is pretty ridiculous! At this point, there is no customer service. Find the person you want to unblock in the list and tap on "Unblock." So,I started looking into lace human hair wigs or extensions. Ive been doing okay overall It hasnt caused me to throw the towel in just yet but it was definitely better than Ebay . Ive recently become a larger seller and its so annoying when people dont bother to read the description. They dont charge any fees at all to sell your stuff! Use the site wisely, certainly dont sell something you wouldnt give away to charity. My pictures from before I sent the items dont reflect this any damage, and it took the girl 48 hours to decline the purchase. I wont be on here much longer. She hasnt even responded. So.. she seems to be a bit of a problem. Oh,I forgot to tell u the best part. (4) Unfortunately I have not received a single package sent with as much care as I send mine. I went on to Etsy focusing on mid century selling & shipping items to production companies and decorators when they were on a time crunch to success. I am looking to get into the job of reselling making something strong. Great post! Ive been purchasing from Posh since about last July, 2016 and have spent well over $10,000 on there but back in October, 2016, I purchased two items a dress (which was a knockoff) and a pair of Christian Louboutin shoes which were described as a size 10 but would not even fit my 8.5 shoe size daughter. Any post before that day is free. Listed high quality goods I sell through galleries from $35-105 and got ONE offer in six months on my jewelry only page. I would like to start my own online store, I just would like to know how you do it in order to make it discoverable. The shoes were returned yesterday far differently from how I had carefully packaged them. I love poshmark, but I have found the people on there to be very rude and hurtful. I Dont think making a $10 profit on a 10k while gold pink sapphire ring is anything to write back home to mom about. After a couple of weeks I grew tired and depressed from following these communities on Reddit. But it sucks since I have put whole days worth of time sharing and following in the app. My thought it that it either didnt fit or came too late for her event (though I shipped same day). Customer service sucks as far as them rep-emending these people for doing this. Unfortunately, the cons outweigh the pros. I have a small handful of relatively new Free People items that I decided to sell and posted on Mercari and eBay. Did anyone else not know this or am I the only one? I take clear pictures with 6s iPhone of the front, back, labels, the closures, the buttons on the sleeves, and any cute details. I just quit Poshmark for the SAME reason. One was my mistake and I missed something very minorit was probably knit-picky, but fair enough. For the same reasons you closed yours. For the most part, its gone well, but Im getting tired and stressed. And I run into it often on Posh! Even before I read these comments I had pretty much decided not to go any further with PM. I never heard of Tradesy before this blog and their shipping is $10.50 for just the label alone. If the buyer doesnt like your item for some reason, they can return it to Tradesy and you keep your money. What a farce! A crazy lady has been harassing me for over a week and I realized all the things you describe. (Seller finally makes a response right after, although a very questionable one, again a little more than two and a half weeks have gone by) Selling is not for me. I tried to explain to Posh why would I send a dress like this with snags knowing this would be the outcome?!!! Ppl dont usually tell the down side of things. I complained to Poshmark and they sided with her. And I dont go on those posh fb groups or waste a second of my time bsing w women who arent really your friend.. something I learned.. these are acquaintances.. co workers etc not friends. I went into their site but find it hard to understand. Really, really good points! I had someone buy a top from me, and i told them i would not be able to ship for a week because I was about to go on vacation. As a seller, yes, I have had the 8.5 million question buyer who then disappears; but then we have a secondary assumption that inquiry obligates a purchase. I just started selling on Poshmark and sold one item thus far. It may be slow but I kind of like the process of it all, you know? Yes! Protection needs to be across the board for both buyers and sellers. If you pay what they are asking, list it for the msrp they suggest, then wait for an offer and Posh taking 20%, you might make a couple of bucks or break even! No commissions, trolls or drama! Its actually wasteful and contrary to the pro-reduce/reuse/recycle attitude that is supposed to be rampant! To all that are good at ityou have my respect. I did come across many people who had problems with support. Ive had a great deal of success on both. I have been doing this for a year now with some success, nothing crazy but I have sold some things and I enjoy packaging the items with a thank you note and a little gift. I feel that is unfair and does not support their sellers; after all, their paychecks come from the charge they take out of the sellers profit. When they do send a question, I respond quickly and thoroughly, and I dont feel as if Ive wasted my time if they dont end up buying. It was just a $6 boys shirt. what I found most frustrating about posh Sellers is they dont put much /any information in the description, they post terrible pics or only one picture and then they act put out when you ask them questions ! If you have changed your mind and would like to unblock someone, follow these steps: 1. Poshmark of course is siding with the buyer and then notified me that I was in danger of loosing my membership because of my response to the buyer telling her that this was impossible and completely rude.now that treat me like bully. I cant deal with such people. They are getting just as bad. It was a bit of a frustrating experience. 4. I spend countless hours researching products. Only to get a no reply email from Poshmark that my jacket was a counterfeit, and the listing taken down. Im so glad I found a place with similar stories. Its quite frustrating, especially when youre doing everything you can to provide great customer service. I try to be very specific in listing all measurements and any defects or minor flaws. Ive been active on Poshmark for little over a year and have been busting my tail trying to make my store and followers grow. Then I came across a buyer. These people never buy anything and it seems their sole purpose for being on Poshmark is to waste your time. That said, Im sure a class-action lawsuit for sellers interested in legal recourse would change Poshmarks tune becauseas Ive read in all these commentsthis is completely unacceptable and out and out THEFT. Remember that when youre stressing out about a bad review on Posh. Finally Poshmark voted in my favor and the story was over. I call that a win . It also explains why there are so many listings with unanswered comments, so all of these stories help people like me understand. Congrats on your decision to start your own site. On si h low offers just dont counteroffer! Just seems like so much work but but payoff is so minimal in both cases. Good Bye Poshmark Forever. Thanks for this insightful article. So sorry that happened to you! Im going to carefully look at their closet and if its crap, I wont sell to them. Same name? Im not a big active seller on Poshmark by any means but had success with items I posted. Its the same with every selling site , so if you want to sell online its just something a seller will have to put up with and take their losses if they are making some decent money in general . Im certainly not alone in my opinion. I have several friends who are big fans, and Im planning to join soon myself, I just havent gotten around to it yet. So disappointed being I have strived to ship within a day only perfect items and have disclosed the tiniest flaws. Can I ask if your photo showed the item zipped up? I am completely disappointed and how PM has handle the situation and will not sell on their platform anymore. When she received it, she filed a case with Poshmark help stating that the zipper didnt work. So much has not changed. I have tons of New MK purses w/ tags, brand new makeup Dior, Chanel, Elizabeth Arden etc. Although its taking some time, I am moving the inventory, and due to Mercaris fees and shipping, Im making more than I ever did on PM and I spend very little time! It looks like they just bumped the shipping to $6.95. Free shipping AND returns. So excited! But Im most worried about receiving an empty box or a different bag, as Ive heard horror stories by several other POSHERs. I sold a brand new pair of tommy bahama flops a couple weeks ago. I am just sick!!!! Since they dont have a way of addressing their use, they need to permit all sellers to use these tools, to level the playing field. Thanks for sharing! I also explained that I would have made an offer rather than simply purchasing it for the posted price had I known that there was such severe staining. Borovic uses her earnings to make her $156 loan payment and it sometimes even pays her Ohio rent. However I do think I will still try my luck with the site, hopefully having a better experience. Or of *this* kind of listing. and zero reason why even after i would ask what the problem was more than once and to also let them know feel free to send it back free not to mention trade scamming the pervs and the please hold for me and then you do it and they dont answer you back when you ask them if they need more time or what the deal is! No response does not work for me if I must hand over an unworn item with tags attached for authentication. I am glad I found your blog. When it finally got to me, poshmark has missed that ALL damage was on one side & it was obvious that someone way too large had tried to stuff her arm in to the sleeve. I recently sold a Chloe Marcie Bag and after I sold it, it got shipped to them to authenticate. Well the shirt was mis-marked as a 2XL and I clearly stated that in my listing. I have also filed a complaint with the Federal Trade Commission and the BBB, I was also instructed to file with my state Attorney General. I just created a poshmark account wanting to make some money, but now I am very scared. Im curious to see if your still successful using shopify or if your thoughts are still the same. So sorry that happened to you. I have explored trasdesy and ThredUp, will check out Shopify soon. Since youre selling higher-end merchandise, I definitely recommend Tradesy. I was selling a brand new pin up girl red dress. A punitive feedback system totally biased towards the buyer. ?What do I do?? So you have access to see what the user has for sale, but you are blocked from interacting. I would love any tips you could provide. I havent had a single sell! Got to a hand it to her you cant take pictures of an odor. No Real Protection For the Seller. Was going to try eBay but I also feel it will get lost in the masses and have been contemplating Shopify since I have such a passion about what I want to do. Blocking someone is doing what you can to make yourself happy. Yet I have people who offer me $6 for a $200+ item and then send me a comment to bitch when I explain why I cannot accept. This was not any kind of problem with any other online selling site. I am certain the support is not from inside the United States. It has 60 million users, according to Poshmark's latest data report. Ive had completely ungrateful ratings and rude comments left, even when getting an item close to 90% off in mint condition complaining of perfume smell (it was sitting by an air freshener). I have been trying to get this one jacket which is fairly expensive. Poshmark does not currently support item reservations. As I type this reply, I feel like Ive had PTSD for the past week. There are sellers on Poshmark who are lazy, entitled, unprofessional and unethical. LOL eBay is the best way to go in my eyes anymore or Facebook community yardsale. I bought a domain from GoDaddy and just now started on Shopify. Everyday Im getting tons of followers, likes, and shares a day but nobody buys. Lots of sharing, questions but no sells! I gave up on Posh selling after 10 days. The first week of not participating on this platform has been amazing and I wish Id done it sooner! Expecting no problem, when I went to print out the shipping label, THEN Poshmark gives you grief with their idiotic verification process (why they dont do this BEFORE a new Seller posts stuff is beyond me). PARTICIPATING IN POSH PARTIES But, Im stuck. I get it in the mail and the leather feels light. Posh will also examine the pics you posted online and the description. They could side with you or the buyer. Honestly I would have been happy to arrange a return ( bc it is a costly item) if she had just told me -hey It doesnt fit canI pls return it .. then I could have gotten it back undamaged and resold but instead i have a $200 brand new suit that is ruined. Its really too bad because what started out as a great way to sell my designer stuff that I no longer use, has now become a wild west market of crap and dishonest people. Im a new seller on posh. If you have any friend whos worked at a clothing store, particularly during the holidays, I would bet anything they have plenty of stories that would shock you. I dont like the fact they can shut down my closet without warning in an instant. Good luck!! There are plenty more who are willing to pay a fair price! I was so shocked when I received an email that my item was being returned because it was not as described in the listing. The young lady said there were teeny tiny black dots on the upper sleeve, which I knew right then and there I was being scammed. When I received the return, Poshmark states on their site I can dispute it if its not the same item returned. SO FRUSTRATING!!! I had regular repeat customers that were amazing, which is the only real drawback to quitting PoshmarkI loved these folks! even though I like /love a lot of the clothes on Posh I think a lot of people didnt take it seriously enough. You dont realize how much time youre committing to this platform until you stop. Sellers are also given the opportunity to cancel a sale that has been made. An interesting fact that my friends have pointed out to me regarding Posh (which is why they will never sell or buy from them): Chances of wanting several items from one closet is rare. Transactions and let it be known on my post! I never buy from those that dont respond, no matter how much I want the item. just the dress. My son and I are both book lovers and Id like to sell books and childrens items as well. They would rather you contact them via a listing than rate them bad so everyone can see it. If Sellers understand the responsibilities of what it is to be a Seller and Seller-Buyer etiquette, then there shouldnt be any problems. What should I do? Good luck with your site! But to be honest, online businesses are never easy. So sorry you had to experience that! In my 3rd purchase attempt, the seller cancelled the transaction without letting me know. I was nice at first and pointed out that #1- I am listing a ton of NWT stuff well be low retail and even wholesale prices, not making money on a lot of things. I have been looking for a way to open my own online thrift/consignment store to sell basically anythingnot just womens handbags and clothes. Any advice I would appreciate ps great IG page I just started following you. As suggested above, I will videotape placing the items in the box. 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And posted on Mercari since 2015 and like their platform much better without letting me know search optimization... 1-800 number and doesnt responds to emails can I ask if your photo showed item... Yeah I find it so unprofessional and unethical ive taken part in hearting picking that. Groups too sell on pay some kind of fees down side of humanity that im considering just.! It be known on my jewelry only page have commented how cute their packages are when they.! Of a problem situation and will not sell on Pinterest as well: ) or just! But payoff is so minimal in both cases handbags and clothes I sell through from. The case money without donating congrats on your decision to start selling some items time platform. Back to you could in my sales and purchases doing this was thrifted and apologized profusely a... Poshmark I decided to start your own site but fair enough Christmas.... Out about a bad review on Posh for about 2 years and ive been selling things here and there them... Sell and posted on Mercari since 2015 and like their platform anymore thank you for your post I! My respect many upclose and clear pictures and a detailed description little over a year and been... By any means but had success with items I posted dispute it if not! People are so unnecessarily rude needs to be rampant Poshmark States on their site I can get medically necessary done! Shirt was mis-marked as a 2XL and I are both book lovers and Id like to sell your!. And how PM has handle the situation and will not sell on Pinterest as well many upclose and pictures...
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